Giant Food

4.2
842 reviews
Get DirectionsCallWebsite

Business Details

4301 Concord Pike, Wilmington, DE
19803, United States
(302) 475-5862
https://stores.giantfood.com/de/wilmington/4301-concord-pike

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable

Location

Giant Food
4301 Concord Pike, Wilmington, DE
19803, United States

Hours

Reviews

4.2
842 reviews
5 stars
483
4 stars
211
3 stars
71
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly at the deli and customer service counters.

Product Quality

Several reviews highlighted issues with expired or poor-quality food items, particularly in the deli and meat departments.

Store Cleanliness

The store is generally noted to be clean and well-organized, with spacious aisles.

Checkout Experience

Customers expressed frustration with the limited number of cashiers and issues with self-checkout machines.

Staff Attitude

There are mixed reviews on staff friendliness, with some employees praised for their helpfulness while others were described as rude or indifferent.
  • JM
    Jammye Morphis
    Nov 14, 2025
    5.0
    Kind employees
  • RM
    Rich Mo
    Nov 14, 2025
    1.0
    This store is so frustrating. Try to get something while employees are stocking and they won't move so you can get in . Absolutely rude...and not just one employee. Why can't employees be told to HELP shoppers who are trying to get a product rather than snarling at them.
  • LC
    Lee C
    Oct 20, 2025
    1.0
    Deli counter is terrible! Slicing old deli meat. I wouldn’t trust to get deli meat from here. Management needs to take accountability for making sure the deli meat is fresh. Employees should also know when discard poor deli meat quality.
  • RM
    Reenie Martins
    Oct 12, 2025
    1.0
    Why can’t they have more open cashier lanes. There are always only one or at best two cashiers working. The self checkout is horribly un-user-friendly. And the few people that do work there are rude. Honestly I don’t know why I shop there.
  • RR
    Ryan
    Oct 5, 2025
    1.0
    Purchased a food product (special price marked down) only to find that the package was previously opened and covered with packing tape. When I removed the tape at customer services I was issued a refund with the explanation "Yea, they that". Dented cans, products on the verge of 'sell by date', even 'made in store' food items I expect to see marked down. But a clearly opened consumable food product from a distributor, in my opinion, should never be taped or otherwise altered to contain its contents and sold to consumers. If Giant sees this post, please reply with an email address so I may send the photos to you directly.
Read more reviews on Google

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food at 4301 Concord Pike?

Giant Food is open every day from 6:00 AM to 11:00 PM. Holiday hours vary, with earlier closing times on certain dates and closed on December 25th.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers both in-store pickup and contactless delivery services in their area.