Five Guys

4.4
893 reviews
Get DirectionsCallWebsite

Business Details

2217 Concord Pike, Wilmington, DE
19803, United States
(302) 654-5489
https://restaurants.fiveguys.com/2217-concord-pike
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2217 Concord Pike in Wilmington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2217 Concord Pike, Wilmington, DE
19803, United States

Hours

Reviews

4.4
893 reviews
5 stars
580
4 stars
199
3 stars
59
2 stars
23
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the delicious burgers and fries, there were consistent complaints about the quality declining, with reports of overcooked and flat burgers.

Customer Service

Customer service experiences varied widely; some reviews highlighted friendly and efficient staff, while others noted a lack of engagement and rudeness from employees.

Pricing

Customers frequently mentioned that the prices are high for the portion sizes and quality, leading to mixed feelings about the value for money.

Cleanliness

Several reviews commended the cleanliness of the restaurant, with some noting it as one of the cleanest burger joints they have visited.

Order Accuracy

There were multiple reports of incorrect orders, particularly with delivery and takeout, leading to frustration among customers.
  • BS
    Bret Silvestri
    Oct 30, 2025
    5.0
    Burgers were tasty problem was we were 7 minutes from home and when we got there the bread was soggy and nasty the burger tasted great and they were double cheeseburgers they were good but you have to eat it in the store aluminum paper wrap that used to ship destroys the burgers just like Styrofoam screws up french fries
  • RJ
    Ruby Jordan
    Oct 24, 2025
    5.0
    yummay
  • DD
    delawarepilot
    Oct 21, 2025
    1.0
    The new cup holders are useless. I paid $40 for a small burger, hot dog and fries, 2 drinks. They couldn’t spare an actual cup carrier? The manager should be fired. I’m done with this place.
  • RJ
    Richard Jones
    Sep 17, 2025
    5.0
    5 guys is expensive but the quality is consistently good.
  • BW
    Brian Wert
    Sep 10, 2025
    1.0
    uhhhh what’s going on there lately? quality has taken an absolute nose dive. burgers have been laughably flat and overcooked the last few times we’ve ordered from here. disappointing.
Read more reviews on Google

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.