Dunkin'

3.5
222 reviews
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Business Details

705 W Newport Pike, Wilmington, DE
19804, United States
(302) 740-5710
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
705 W Newport Pike, Wilmington, DE
19804, United States

Hours

Reviews

3.5
222 reviews
5 stars
92
4 stars
38
3 stars
28
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor attitudes and lack of assistance.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

Some customers noted cleanliness issues within the store, while others mentioned positive experiences regarding cleanliness.

Speed of Service

Several reviews indicated long wait times in both the drive-thru and in-store, with complaints about being understaffed.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying their orders while others found them unsatisfactory.
  • NS
    Neeti Sharma
    4 days ago
    1.0
    Past 3 times we stopped in for hot chocolate and hashbrowns Either the hot chocolate machine is broken or their oven is broken after 6 pm. When finally we got hot chocolate its not even worth the money.
  • KE
    Kirk Elrod
    Jan 5, 2026
    1.0
    The bathroom the only one they have was completely soiled. Whoever went in there last used the sink. I ran out of there fast as I could.
  • JJ
    Jessi
    Dec 28, 2025
    1.0
    Since when is taking cash an issue? Stopped by this location this morning and was told they didn’t have change for my 16.50 order?!? Sounds like it’s a management problem to me. All the girl had to do was give me 3.50 back?! And for that she had a very nasty attitude.
  • IA
    Iskender Abdyzhaparov
    Dec 24, 2025
    1.0
    Very rude unprofessional person
  • KH
    Keith Hermes
    Nov 19, 2025
    1.0
    The manager / middle eastern fella was incredibly short with me. I told him the 1 donut that I wanted. He put the wrong one in the bag. I asked for the one I wanted. Apparently the wrong sign was in front of the donut. We square that away and I pay. Dude just walked away from the register. I had to grab my own receipt and one of the other workers said thanks. Whoever is working 11/19 at 1pm should maybe find a new line of work. I'll never come back
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilmington, DE?

Dunkin' in Wilmington, DE is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.