Dunkin'

3.5
217 reviews
Decked Out Lattes
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Business Details

705 W Newport Pike, Wilmington, DE
19804, United States
(302) 740-5710
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
705 W Newport Pike, Wilmington, DE
19804, United States

Hours

Reviews

3.5
217 reviews
5 stars
92
4 stars
38
3 stars
28
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly at the drive-thru.

Cleanliness

While some reviews praised cleanliness, many others noted dirty conditions and a lack of attention to hygiene.

Product Quality

There were numerous complaints about poorly made drinks and food, including incorrect ingredients and items being served cold.

Staff Attitude

Several customers mentioned unprofessional and rude behavior from staff, impacting their overall experience.

Inconsistent Availability

Customers expressed frustration over frequently unavailable menu items and inconsistent service hours.
  • KH
    Keith Hermes
    5 days ago
    1.0
    The manager / middle eastern fella was incredibly short with me. I told him the 1 donut that I wanted. He put the wrong one in the bag. I asked for the one I wanted. Apparently the wrong sign was in front of the donut. We square that away and I pay. Dude just walked away from the register. I had to grab my own receipt and one of the other workers said thanks. Whoever is working 11/19 at 1pm should maybe find a new line of work. I'll never come back
  • ND
    Nick D'Amato
    5 days ago
    5.0
    I like this when everyone is super friendly and they’re very very fast and I never have any issues with the order being wrong.
  • KW
    Kerry Weaver
    Nov 17, 2025
    5.0
    Tough intersection but worth it! Very nice and never had a bad coffee yet!
  • KS
    Keith Soraghan
    Nov 2, 2025
    3.0
    They really need to shake that expresso.😃
  • MM
    Marisa
    Nov 1, 2025
    1.0
    This place is pathetic. Believe all the low rated reviews. This place will have you disappointed every time. I only go because it’s on my way to work but it not worth it. You’ll wait to order and wait even longer at the drive thru window before you can even pay. Orders are never right and customer service is horrible. If this place shuts down it would not be missed. I hope better management takes over.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilmington, DE?

Dunkin' in Wilmington, DE is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.