Dunkin'

4.0
484 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1702 Faulkland Rd, Wilmington, DE
19805, United States

Hours

Reviews

4.0
484 reviews
5 stars
255
4 stars
104
3 stars
43
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and slow service.

Order Accuracy

Many customers express frustration with incorrect orders, including missing items and wrong drinks, indicating a lack of consistency in order fulfillment.

Cleanliness

The location is generally noted for being clean, although some reviews mention that the bathrooms and dining area could be improved.

Staff Attitude

While some reviews highlight pleasant and helpful staff, others report negative interactions, suggesting inconsistency in employee attitudes.

Food Quality

Food quality is hit or miss, with some customers enjoying fresh items while others complain about stale or poorly prepared food.
  • MJ
    Michael Johnson
    6 days ago
    1.0
    Staff is rude and unprofessional. There's a high likelihood they will talk about you in another language, assume you don't understand them, and proceed to make jokes at your expense in another language. Mind you while the store is busy and full of customers. Nice to know that the employees still have time for comedy acts while working on the clock. If I conducted myself like this I'd be fired, but I guess that's just the work culture at this location. Some stores aren't worth visiting, this very well may be one of them, just based on poor customer service. I'd much rather support a location with more professional staff that isn't going to disrespect the patrons.
  • NA
    Natalie Askin
    6 days ago
    5.0
    I just got coffee and had to write a review- they were so so nice!! Truly made my day just with simple kindness, which I rarely see at a dunkin honestly!! Definitely my new favorite dunkin in the area
  • KK
    Krystique
    Nov 24, 2025
    4.0
    Good evening Family. I arrived to purchase a medium, peppermint mocha hot chocolate without the whipped cream. It was so delicious!!! I wasn't sure that I would like it. I loved it!!! The associates were nice. I enjoyed my experience here. Have a good workout, be healthy, fit and Fabulous especially for people over 50 years of age. There were parking spaces available, and handicapped spaces as well.
  • MC
    Mike Cavazzini
    Sep 28, 2025
    5.0
    Very friendly staff, great service.
  • MX
    Mordok Xavier
    Sep 24, 2025
    5.0
    Great location. Good customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilmington, DE?

Dunkin' in Wilmington, DE is open Monday to Friday from 5:00 AM to 8:00 PM, Saturdays from 5:30 AM to 8:00 PM, and Sundays from 6:00 AM to 7:00 PM.

Does Dunkin' in Wilmington offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.