Dunkin'

3.8
386 reviews

Business Details

(302) 778-2168
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1901 Pennsylvania Ave, Wilmington, DE
19806, United States

Hours

Reviews

3.8
386 reviews
5 stars
179
4 stars
93
3 stars
36
2 stars
30
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty counters and leaking coffee cups.

Food Quality

There were complaints about food being served cold, stale donuts, and incorrect preparation of items.

Atmosphere

The store was noted to be crowded and under construction, contributing to a less inviting atmosphere.

Staff Performance

While some customers praised friendly staff, many others highlighted a lack of training and professionalism among employees.
  • VB
    V BY
    Jan 22, 2026
    1.0
    Worst DD in town. You place your order, pay, wait 5-10 minutes, and they totally forget about you and your cofe until you remind them about your order. Staff definitely needs some training. Terrible service. Also their cofe cup is leaking.
  • AC
    Austin Cassidy
    Jan 19, 2026
    5.0
    Visit this Dunkin' most days of the week, it's right by my house and usually not too crowded. Has improved greatly since the remodel. Always a delight to see Grace and Brooke, they and others go the extra mile. Service speed in years past has been a little hit or miss but the current crew is a big improvement -- fast and friendly!
  • CL
    Cody Lockwood
    Nov 18, 2025
    1.0
    Constantly the worst service of any Dunkin I go to. I have lived near this location for 10 years and it’s consistently a mess with terrible service.
  • SL
    Sineod Lee
    Oct 20, 2025
    1.0
    Worst customer service ever
  • DO
    Diane Octavio
    Aug 31, 2025
    1.0
    How could they sell ice tea with no lemon it's disgusting I will never buy that crap again.and it cost over 4.00 dollars.the tea had a funky taste don't know what that was.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilmington, DE?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch meals.

Brand Certified Facts from Dunkin'

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