Dunkin'

3.8
384 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1901 Pennsylvania Ave, Wilmington, DE
19806, United States

Hours

Reviews

3.8
384 reviews
5 stars
178
4 stars
93
3 stars
36
2 stars
30
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned issues with food quality, including stale donuts, cold food, and incorrect orders.

Cleanliness

Several customers noted that the store was dirty and poorly maintained, with complaints about the cleanliness of the counters and bathrooms.

Atmosphere

The location was described as crowded and under construction, contributing to a less than pleasant dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and professionalism.
  • CL
    Cody Lockwood
    Nov 18, 2025
    1.0
    Constantly the worst service of any Dunkin I go to. I have lived near this location for 10 years and it’s consistently a mess with terrible service.
  • SL
    Sineod Lee
    Oct 20, 2025
    1.0
    Worst customer service ever
  • DO
    Diane Octavio
    Aug 31, 2025
    1.0
    How could they sell ice tea with no lemon it's disgusting I will never buy that crap again.and it cost over 4.00 dollars.the tea had a funky taste don't know what that was.
  • JG
    Jessica Green
    Aug 27, 2025
    1.0
    I ordered a coffee and a sandwich. The chunky girl making my sandwich was scratching her head in the middle of making my sandwich. I asked her to wash her hands and put new gloves on and remake my sandwich and she said she didn't do anything wrong so she wasn't going to remake it. I asked the person at the counter her name and asked for a full refund. Because Lori refused to wash her hands and put new gloves on I will never come back and I will tell everyone I know not to go to that one
  • SB
    Sataeya Broadnax
    Jul 30, 2025
    2.0
    This place is always so slow in the morning even if you order ahead of time. I’m not sure if they need to employ more staff but I will never order in the morning again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilmington, DE?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch meals.