Chipotle Mexican Grill

2.5
501 reviews
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About

Mexican Restaurant
Chipotle Fairfax DE is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2209 Concord Pike, Wilmington, DE
19803, United States

Hours

Reviews

2.5
501 reviews
5 stars
124
4 stars
50
3 stars
40
2 stars
32
1 star
255

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, dismissive, or unprofessional during interactions.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues like overcooked ingredients, lack of freshness, and even health concerns.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
  • BB
    Behutet
    Dec 24, 2025
    1.0
    I came in and there was no chicken available causing around 10 people to be stuck waiting for almost 10 minutes. Then when I placed my order things became backed up. I payed for my bowl and received the wrong order.
  • SS
    Sebastian S.
    Dec 24, 2025
    2.0
    Idk but it feels like the food has gone downhill. They barely give any chips, I mean the paper bag is filled 1/5 of the way. It’s freaking hilarious. The steak is overcooked and freaking cold. And not to mention the lettuce, I’ve had to throw out half the amount of lettuce they give me. It’s old and nasty.
  • SS
    Shawn (Snook_7)
    Dec 24, 2025
    5.0
    Amazing experience. Bought a gift card and their service was so pleasant. Amazing team.
  • DG
    Dave Gregory
    Dec 16, 2025
    1.0
    Chipotle has gone down hill for years and it is no surprise. The prices keep going up and the portions and quality continue to go down. Ordered a burrito from this location and the portions are diabolically small on the rice, any meat and certain toppings but they'll layer the crap out of your food with the cheaper stuff like lettuce and cheese. Might as well grab all the stuff and make it yourself at home.
  • DG
    Daysi Granados
    Dec 10, 2025
    1.0
    I ordered a double portion burrito only to be treated rudely and get mostly lettuce and rice in my burrito worst chipotle I’ve been to.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill Fairfax DE offer?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 2209 Concord Pike?

Chipotle is open daily from 10:45 AM to 11:00 PM.