Brand Certified
Chipotle Mexican Grill
3.8(961 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3700 Kirkwood Hwy, Wilmington, DE
19808, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(302) 994-1069
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/de/wilmington/3700-kirkwood-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2699
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Kirkwood Highway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
961 reviews
5 stars
425
4 stars
251
3 stars
101
2 stars
59
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative interactions.
Food Quality
Customers frequently mentioned issues with portion sizes, missing ingredients, and unsanitary conditions, including finding foreign objects in food.
Cleanliness
The restaurant was often described as dirty, with unclean tables and overflowing trash cans.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items, leading to customer dissatisfaction.
Food Taste
While some customers enjoyed the food, many expressed disappointment with bland flavors and inconsistent quality.
- JLJuke A Luke5 days ago5.0Josh the assistant general manager let me in even though they were about to close and made sure I had quality food and service.
- OOOne216 days ago1.0Today, Wednesday 25th, I was eating at that place at 1:25 PM (3700 Kirkwood Hwy) and an employee spoke rudely to a young woman who was making a delivery and had gone to pick up an order. It was very aggressive and impolite. I won't be going back to that place. The employee was tall, thin, with long braids and dark skin. Very unpleasant. I love going to that Chipotle because it's close to my work. But I won't be returning. What a shame.
- AWAyonna WilsonFeb 8, 20265.0nina, jordan and josh are the absolute best shift team i’ve ever seen, fast service, amazing vibes, very attentive!!! especially nina!!! she’s my fave!!
- AZAnabela ZayasFeb 5, 20265.0Great food! Great service! Josh the assistant manager was great! I like that the bags have handles.
- MNMatteo NallyJan 22, 20262.0Not going back. I know chipotle isn’t cheap, and I’m okay with that. But if I pay $25 for a bowl, I would hope to actually get a double. The lady making the food must be having a horrible day because she gave me the weakest scoop of steak I’ve ever had. For $12 I would’ve been cool with it. Not $25. The customer service almost always sucks but I put up with it because of the food being healthy. My recommendation to the employees at this location: get a job you enjoy.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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