Location.com logo
Brand Certified

Arby's

4.0
(1075 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

3211 Kirkwood Hwy, Wilmington, DE
19808, United States
(302) 995-1720
http://www.arbys.com/locations/us/de/wilmington/3211-kirkwood-hwy/store-631
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3211 Kirkwood Hwy, Wilmington, DE
19808, United States

Hours

Reviews

4.0
1,075 reviews
5 stars
477
4 stars
317
3 stars
162
2 stars
52
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the freshness and taste.

Service Issues

Service quality varied significantly, with some customers experiencing friendly and helpful staff, while others reported rude behavior and incorrect orders.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.

Management

Management received mixed reviews, with some customers appreciating the responsiveness of managers, while others criticized poor management practices and staff attitudes.

Atmosphere

The dining environment was noted to be uncomfortable at times, with issues like low temperatures and lack of drive-thru service affecting customer experience.
  • EF
    Erminio Foresta
    Jan 11, 2026
    4.0
    Gr8
  • JQ
    Joel quiles
    Oct 15, 2025
    1.0
    Food was wrong, and not good, I'm sorry
  • CK
    Chamika Kilson
    Oct 13, 2025
    5.0
    Great food great customer service
  • ME
    Margaret Ervin-Willis
    Oct 2, 2025
    5.0
    We had incredible sandwiches and were served by a wonderful person who was very personable.
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others