Wendy's

3.6
1280 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10 N. Dupont Blvd, Smyrna, DE
19977, United States

Hours

Reviews

3.6
1,280 reviews
5 stars
480
4 stars
284
3 stars
227
2 stars
104
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor and rude service, with many experiences highlighting unprofessional behavior from staff.

Food Quality

There were numerous complaints about food being undercooked, cold, or incorrect, leading to dissatisfaction among patrons.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, indicating a lack of attention to detail from the staff.

Wait Times

Long wait times were a common complaint, with customers noting delays in receiving their orders, even during less busy hours.
  • PD
    Paul Duley
    Nov 11, 2025
    1.0
    This place just like all the other Wendy's locations in the area have gone down hill. The staff is too busy laughing and joking to take any orders. Went in there tonight it took a half hour to order and get my dinner
  • AC
    Ambyr Caldararo
    Nov 6, 2025
    5.0
    Always good food and dining area is always quiet and clean and comfortable. Never had any issues with staff either.
  • CC
    Christine Corrigan
    Nov 5, 2025
    1.0
    Just skip and go to another one. We've been here for 20 min. Received one kids meal within 5 min and not the other kids meal or two adult meals. 2nd kids meal is cold and wrong. Got a frost swirl before anything else.
  • CC
    Cee Cee
    Oct 29, 2025
    1.0
    The worse Wendy's ever!!! Waited 10 mins for a frosty and then I had to back up to the window just for them to say oh the machine is broke. I ask for the manager she didn't want to give her name,said it was policy not to and said she had nothing to do with what the crew was doing cause she was in the back office!! Closed the window and walked off..
  • JP
    Jeff Paquette
    Oct 3, 2025
    1.0
    Drive through line wrapped around the building, so I go inside and stand for 10 minutes without so much as a hello give us a second. Employees wandering around as if they didn't know what they were supposed to be doing. I left and got Popeyes instead.

Frequently Asked Questions About Wendy's

Is Smyrna 1127 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.