McDonald's

3.4
2181 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
333 N Dupont Hwy, Smyrna, DE
19977, United States

Hours

Reviews

3.4
2,181 reviews
5 stars
728
4 stars
458
3 stars
434
2 stars
175
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20-30 minutes for their orders.

Staff Behavior

Numerous reviews highlighted rude and unprofessional behavior from staff, including being dismissive and inattentive to customers.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, overflowing trash, and unsanitary bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

While some customers enjoyed the food, there were consistent complaints about undercooked items and poor presentation.
  • AS
    Annie's Spot
    6 days ago
    3.0
    I personally do not eat McDonalds.
  • TL
    Timothy Lanno
    Nov 11, 2025
    2.0
    Two stars is like five stars for Micky D's.
  • AB
    angelina bump
    Oct 28, 2025
    1.0
    The lady was very rude and disrespectful in the drive thru lane that handed me food and didn't give me the two burgers that i ordered and didn't even bother to customize it the way i wanted either.
  • SM
    Sarah M
    Oct 26, 2025
    1.0
    Horrible experience. Woman at register was incredibly rude, harassing us as well as every other customer in the store, yelling at them, berating them for the various crimes of standing too far away from the register, or daring to ask why their orders were incomplete, missing items like their sandwich. Absolutely uncalled for behavior, and we’ll never be returning. We sat there for 20 minutes or so eating and people who were there 5 minutes after we came in still hadn’t gotten their food. Slow, rude workers and food that was uncooked is all you’ll get here.
  • MM
    mary
    Oct 25, 2025
    3.0
    I live near this McDonald’slive and it’s easy Access before getting home , I order from time to time, but at any given timed, the service is horrible

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 333 N Dupont Hwy?

Delivery is available 24 hours a day, every day of the week.

Is the McDonald's at Smyrna open 24/7?

Yes, this McDonald's location is open 24 hours every day.