Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Smyrna, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
519 reviews
5 stars
292
4 stars
110
3 stars
54
2 stars
20
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unresponsive or rude, and a lack of acknowledgment when entering the store.
Food Quality
Numerous reviews highlighted issues with food quality, including stale donuts, cold sandwiches, and poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms, which were described as filthy.
Order Accuracy
There were frequent complaints about incorrect orders, with customers receiving the wrong items or poorly made drinks.
Staff Friendliness
Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness.
- FFFrancescaOct 11, 20255.0Line was long but service was quick and kept the line moving! Didn’t catch the lady working the driver thru’s name but she was she super friendly and managed to have a quick conversation while still moving the line and didn’t feel rushed at all!
- JGJohn GarnerOct 8, 20251.0Wow. Stopped for morning breakfast. I paid with cash which was a total inconvenience as they only had one cash drawer set up at the drive through and not inside at their other register. The lead (no name tag visible) was attempting to talk to me and have me order from the ‘pick up’ area. The background music was so loud and she was speaking in a low voice I did not nor could not understand her. Kristi came to my rescue and spoke clearly and plainly. She took the order. The other coworkers shoved my items to me - NEVER spoke a word. Never said the order is complete. Just a bag and a box… NO have a nice day. Kristi double backed from her station to say the order is complete and wished me a good day. CUSTOMER SERVICE HERE IS LACK LUSTER!! The background music was way too loud. This location needs some customer service training. I will be blocking this location for future purchases. Stay away…. 🫤 Opened up my food. Another sad wow. People… when you work the breakfast shift… slow down and get the hot food hot and cold food cold. I prefer to pay for quality food items not rushed garbage. After all that miserableness, I tossed out the breakfast deal and kept my 10 munchkins. Even the coffee was just luke warm 😔😑.
- FCFrank ColettaSep 18, 20254.0A little slow and have yet to get my order right to mt request.
- BCBetty CallawaySep 6, 20253.0Ok
- VJVictor Ayala JrAug 14, 20254.0A little disorganized when you have to pick up your order from the counter, employees weren't the nicest.
Frequently Asked Questions About Dunkin'
What are the store hours for Dunkin' in Smyrna, DE?
Dunkin' Smyrna is open every day from 4:30 AM to 7:00 PM.
Does Dunkin' Smyrna offer delivery and curbside pickup?
Yes, Dunkin' Smyrna offers both delivery and curbside pickup services.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' Smyrna serve?
Dunkin' Smyrna serves breakfast, lunch, and brunch meals with a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' Smyrna offer any special holiday beverages or menu items?
Yes, during the holiday season, Dunkin' offers seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at Dunkin' Smyrna?
Yes, this location has a drive-thru to conveniently pick up your orders.
What payment methods does Dunkin' Smyrna accept?
They accept debit and credit cards for payment.
Which nearby places can I visit after stopping at Dunkin' Smyrna?
After your visit, you might want to check out nearby places like China Star for Asian cuisine, Cuzino's Family Kitchen for Italian food, or the Quality Inn if you're looking for accommodation.
How can nearby transit or services help me find Dunkin' Smyrna?
You can use landmarks like Western Union, Pivot Physical Therapy, and Dollar Tree nearby to help locate Dunkin' conveniently in the area.
Are there any nearby amenities to enjoy before or after visiting Dunkin' Smyrna?
Yes, amenities like Walgreens pharmacy and The Green Stinger sports bar are close by, offering pharmacy services or a place to relax with drinks after your visit.