Numerous reviews highlighted poor customer service experiences, including rude staff and issues with order accuracy.
Food Quality
While many customers praised the pizza and other food items, there were complaints about inconsistency and a decline in quality since new ownership.
Delivery Issues
Several customers reported long wait times and problems with delivery, including incorrect orders and lack of communication.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and unexpected service fees, leading to perceptions of poor value.
Positive Experiences
Despite the negatives, many reviews noted great food quality and fast service, particularly for takeout.
CA
Carlos Alfaro
Nov 9, 2025
5.0
Fantastic as usual
ED
Elizabeth Irene Dougherty
Nov 4, 2025
5.0
Quick stop on the way north!!! Will definitely come back
DM
daniel missimer
Nov 1, 2025
2.0
Call the place and order.They put me on, hold for fifteen minutes then.Hung up on me.I called back.They placed me on hold again.I drove to the restaurant walked in.No, one greeted me, no one offered to take an order.I finally had to speak up after five minutes and say, heyAre y'all taking orders or what are you doing here?They took my order with a lot of attitude and disrespect.I paid for my food.They prepared it quickly, and I was on my way. The food is always good.And this is not the first time I had a problem with customer service of the people that worked there.And if it wasn't for the fact that the food was good.I probably wouldn't go there anymore.
SP
Sally Powell
Oct 24, 2025
5.0
Just moved back to Middletown and Lorenzo’s was my first choice for pizza. Still as good as I remember.
PB
Peggie Buchanan
Oct 22, 2025
5.0
It's very small , there's nowhere inside to sit and eat but the pizza is great!! And the employees are also great!
Lorenzo's Pizza is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sunday.
During which hours is delivery available at Lorenzo's Pizza?
Delivery service is available from 10:00 AM to 9:30 PM Monday through Saturday, and from 11:00 AM to 8:30 PM on Sunday.
What takeout options does Lorenzo's Pizza offer and when?
Lorenzo's Pizza offers takeout from 10:00 AM to 9:30 PM Monday through Saturday, and from 11:00 AM to 8:30 PM on Sunday.
Does Lorenzo's Pizza provide in-store pickup and delivery services?
Yes, Lorenzo's Pizza offers both in-store pickup and delivery services.
What is the address and contact number for Lorenzo's Pizza?
Lorenzo's Pizza is located at 513 Main St, Odessa, DE 19730. You can reach them at +1 302-378-9399.
Where can I view Lorenzo's Pizza menu or place an order online?
You can view the menu and place orders online at https://getlorenzos.com/menu.
What types of cuisine does Lorenzo's Pizza specialize in?
Lorenzo's Pizza specializes in pizza, Italian cuisine, sandwiches, salads, and family-friendly meals.
What nearby attractions can I visit before or after dining at Lorenzo's Pizza?
You can visit Odessa Park for outdoor activities or check out the Old St. Paul's Methodist Episcopal Church, a local historical landmark, nearby Lorenzo's Pizza.
Are there any nearby coffee shops close to Lorenzo's Pizza?
Yes, Corner Grounds Cafe, a coffee shop and cafe, is located nearby and is a great spot for coffee or smoothies before or after your meal.
How can nearby legal or service offices help visitors to Lorenzo's Pizza?
Nearby law offices like Houghton Holly Gray and Law Offices of Lacy Holly are close by, which could be convenient if you have appointments in the area and want to grab food from Lorenzo's Pizza.