Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Newark Subway® Restaurant at 320 Suburban Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I had a really bad experience today I loved going to this subway before but today I was so humiliatingly and rudely insulted they were putting rotten onions on my sandwich and so I simply went and said can you remove those rotten onions and it was an Caucasian old lady and African American boy in the shop and the man laughed and the lady starting yelling at me she told me to get out and even though I already paid for my sandwhich online. she was so rude and racist and made me and my mom almost cry. I hope corporate takes action against them because if you don’t you are going to lose a lot of business. I am very disappointed and angry this was not good what happened to me. Until they both don’t receive any disciplinary action against them I will not give them any of my business. No one should be treated like dogs and that is the feeling I got when I simply went to pick up my sandwich. Both of the employees were rude nasty and poorly maintained it’s seems like they are purposely sabotaging the business so that they can be paid to sit on their phones all day. The lady also coughed on my sandwhich which is also unhygienic.
Most of the ingredients are rotten
PLEASE DONT GO TO THIS LOCATION
AND IF YOU ARE THE OWNER READING THIS STOP THEM BEFORE THEY RUIN YOUR BUSINESS
If the system would allow me I wouldn’t even give them any stars
I am contacting the corporate office and if the owner doesn’t take any action against them corporate will
These 2 people should not even deserve a job because they haven’t been taught manners
JP
Jay Patel
Mar 17, 2026
1.0
This place constantly marks the veggie patty as “unavailable” for online orders, even though it’s clearly in stock at the restaurant. It’s frustrating and feels misleading. If you have the item, make it available don’t force customers to jump through hoops just to order something you already have.
SC
Sarath Chandra
Mar 15, 2026
1.0
I had a very disappointing experience during my visit last night(3/14/2026). The lady working the night shift clearly did not know how to properly treat customers.
I politely asked her to toast my bread after placing the cheese and chicken on the bread, which is a normal and simple request. However, she added vegetables first and then toasted it, which was not what I asked for. When I pointed this out, instead of correcting the mistake or responding politely, she insisted that she “knows how to do it” and then rudely told me that she could just refund my money and that I should get out of the store if I didn’t like it.
This kind of attitude is completely unacceptable. As a paying customer, I expect to be treated with basic respect. I am not asking for free food or special treatment—I am paying for my meal and simply want it prepared the way I requested.
Customer service is a fundamental part of any food business, and speaking to customers in such a dismissive and disrespectful manner reflects very poorly on the establishment. Staff should be trained not only in food preparation but also in how to communicate professionally and respectfully with customers.
I strongly recommend that management review the behavior of their night shift staff and ensure employees are properly trained in customer service. Experiences like this make customers feel unwelcome and discouraged from returning.
LL
Love
Mar 7, 2026
1.0
The Lady that works there today was very ruled rush me I barely could decide which size cheese steak I wanted just ruled
KA
Koran Azeem
Jan 17, 2026
4.0
No complaints. They have a few vegetarian options!
Subway is located at 320 Suburban Drive, Suburban Plaza Shopping Center, Newark, DE 19711.
What are the operating hours of Subway at 320 Suburban Drive?
Subway is open daily from 9:30 AM to 9:30 PM.
What types of meals does Subway offer?
Subway serves breakfast, lunch, and dinner.
Can I order Subway for delivery or pick it up in-store?
Yes, Subway offers both in-store pickup and delivery services.
Does this Subway location offer catering services?
Yes, they offer catering services for your events and gatherings.
Is there an option to dine in at Subway?
Yes, this Subway restaurant serves dine-in customers.
Where can I view Subway's menu online?
You can see the menu online at https://subway.com/en-us/restaurant/41258-0/menu.
What nearby places can I visit before or after dining at Subway in Suburban Plaza Shopping Center?
Nearby places include Blue Crab Grill for seafood, Sunshine Salon Nails and Tan for beauty services, and Starlight Games for hobby and toy shopping.
Are there any nearby stores to help with pet needs near Subway?
Yes, Concord Pet Foods and Supplies and Silly Dogs Grooming Newark are nearby for pet supplies and grooming services.
If I'm visiting Subway, where can I find nearby services for shipping or mobile phones?
Nearby services include UPS Access Point location for shipping and Verizon or Wireless Zone, Verizon Authorized Retailer for mobile phone needs.
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