Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
872 reviews
5 stars
303
4 stars
204
3 stars
165
2 stars
69
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant.
Food Quality
Mixed feedback on food quality, with some items described as cold or poorly prepared.
Staff Attitude
Customers noted a lack of professionalism and courtesy from staff.
- KKKristinaOct 27, 20251.0Staff doesn’t greet you, they stare at you while barely even working. There was a puddle of liquid at the counter upon entry, the soda machine looked as if someone chucked a few full cups its way, they didn’t have my order ready, took about 10 minutes to complete. All for the order to be missing the most costly items🙄 I didn’t receive my Dave double cheeseburger, 2 large fries, and a double cheeseburger biggie meal. I just want my funds returned. Never again with Wendy’s. Yall hire lazy workers and they don’t clean. Wendy’s fell off big time!!!
- MPMike PenroseOct 3, 20251.0Long wait my food was cold, my drink wasn't even filled all the way, i didn't receive a receipt horrible service Burger was okay two out of 10 my fries were cold as well.
- CNCassandra NoltingSep 30, 20251.0Really bad customer service the workers do not seem like they like their job the route to customers it’s not clean in there. They ignore their customers.
- ZCZachery CedricSep 16, 20255.0Their pasta dishes are always cooked to perfection.
- KDKATHRYN DEBOISSep 5, 20252.0I went to the drive thru, there was no line, and I waited a solid 2 minutes before my order was taken. Then I pull up, I hear the coworkers cussing at each other, goofing off, and it took an extra few minutes to be given my food that was there. I’m not expecting much, but the common courtesy to not curse or goof off too much around customers made me salty.
Frequently Asked Questions About Wendy's
Is Chestnut Hill Plaza Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newark, DE?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newark, DE into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (302) 369-4245.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chestnut Hill Plaza Wendy’s serve breakfast?
Yes, this Wendy’s location in Newark, DE serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Chestnut Hill Plaza?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Is the Wendy's at 30 Chestnut Hill Plaza still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I order from Wendy's online or through an app?
You can order via the Wendy's mobile app or at order.wendys.com. The app is available in the Apple App Store.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's serve breakfast at the Chestnut Hill Plaza location?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit sandwiches, coffee, and sides.
How can I contact Wendy's Chestnut Hill Plaza with feedback or questions?
You can reach the Customer Care team via live chat or phone at 888-624-8140. For this location directly, call (302) 369-4245.
What nearby places can I visit near Wendy's at Chestnut Hill Plaza?
Nearby places include the Chestnut Hill Plaza shopping center, Verizon store, ShopRite supermarket, and Taco Bell restaurant, which you might visit before or after enjoying your meal.
Is there public transit or helpful points of interest near Wendy's for easier access?
Wendy's is located within the Chestnut Hill Plaza area, close to shops like Verizon and banks such as Citizens and Bank of America, making it convenient for errands along with your visit.
Can I find other food options near Wendy's in Chestnut Hill Plaza?
Yes, near Wendy's you'll find other eateries like Taco Bell, Little Caesars Pizza, Great Wall Chinese Restaurant, Tony's Bistro Italian Restaurant, and Canton Inn American Restaurant.