Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and inattentive staff, with many experiencing long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or poorly prepared items, including missing ingredients.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty counters and poor hygiene practices.
Management Issues
Customers expressed dissatisfaction with management's responsiveness and ability to resolve issues, often feeling ignored or dismissed.
LL
Lauren Lopez
Feb 23, 2026
3.0
I usually DoorDash here. They’re mostly on point with everything. But if you order the brownie swirl frosty be prepared to get some chocolate girl scout mint crap. I’m not a fan of mint.
AM
American Man
Feb 22, 2026
3.0
The staff was rude and ignorant.
FT
Frances Thomas
Feb 21, 2026
1.0
Went to Wendy’s for a new fish sandwich that they’re selling. It was so flat crunchy no type of meat inside fries were lukewarm. The only thing it was to drink went back today to talk to the manager of the property. She asked me did I call? I said no she said oh well it’s not like she even said I was sorry that I got such a bad experience with this food and this service from her so I just wanna let everybody know don’t go to Wendy’s on Chestnut Hill Plaza
SW
Samuel Wood
Feb 18, 2026
5.0
Pretty decent meal overall! The ghost pepper fries were a bit disappointing—they were spicy but tasted kind of old, which was weird. On the other hand, the JBC and spicy nuggets were awesome—exactly what I wanted. The guy making my order even made sure everything was correct before giving it to me, which I really appreciated. Definitely a good place for a quick, tasty bite, just maybe not the ghost pepper fries.
GC
Grace Campbell
Jan 12, 2026
2.0
Went through drive thru last weekend and I asked for a Dave's single with chees and heavy pickles....when I got home there was no pickles, had bacon, ketchup, and mayo on it and nothing else...kind of disappointed when I looked at my receipt and she didn't even put on what I was requesting...may never go back to that location again....they don't seem to care which is disappointing.
What are the drive-through hours at Wendy's in Chestnut Hill Plaza?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Is the Wendy's at 30 Chestnut Hill Plaza still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I order from Wendy's online or through an app?
You can order via the Wendy's mobile app or at order.wendys.com. The app is available in the Apple App Store.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's serve breakfast at the Chestnut Hill Plaza location?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit sandwiches, coffee, and sides.
How can I contact Wendy's Chestnut Hill Plaza with feedback or questions?
You can reach the Customer Care team via live chat or phone at 888-624-8140. For this location directly, call (302) 369-4245.
What nearby places can I visit near Wendy's at Chestnut Hill Plaza?
Nearby places include the Chestnut Hill Plaza shopping center, Verizon store, ShopRite supermarket, and Taco Bell restaurant, which you might visit before or after enjoying your meal.
Is there public transit or helpful points of interest near Wendy's for easier access?
Wendy's is located within the Chestnut Hill Plaza area, close to shops like Verizon and banks such as Citizens and Bank of America, making it convenient for errands along with your visit.
Can I find other food options near Wendy's in Chestnut Hill Plaza?
Yes, near Wendy's you'll find other eateries like Taco Bell, Little Caesars Pizza, Great Wall Chinese Restaurant, Tony's Bistro Italian Restaurant, and Canton Inn American Restaurant.
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