Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,179 reviews
5 stars
460
4 stars
291
3 stars
187
2 stars
87
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported long wait times and poor service, with staff often ignoring customers in line.
Food Quality
Food quality was inconsistent, with some customers praising freshness while others complained about cold or old food.
Staff Attitude
Several reviews mentioned rude or indifferent staff, impacting the overall customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or wrong food being served.
Cleanliness
The dining area and bathrooms received mixed reviews, with some noting cleanliness while others reported dirty conditions.
- SLSergio LoaezaNov 13, 20251.0It was horrible service. I was waiting a hour for my food.
- EREmily RangelOct 29, 20251.0The manager is rude, uneducated, abusive and disrespectful. The worst experience with Wendy's, I shop at Wendy's every day, I asked for my order and it didn't have sauce, I asked for a sauce for the fries and they tell me that they only give sauce if you buy nuggets. Simply rubbish! Don't go to this place because the service is crap.
- AHAdeline HuffmanparentOct 23, 20251.0I went there last night and I stood in the line for about 15 minutes with the line not moving at all. There was nobody there taking orders, employees were just packaging food and ignoring the line. I ended up leaving because the line was stand still and we had no idea how long it was going to take just to get our order taken.
- CLcrystal lakeOct 21, 20255.0Food prepared as ordered. Fresh and hot. Great customer service. Cashier was patient and understanding with all customers
- JMJuno MillerOct 12, 20255.0Food was excellent, some of the best Wendy's my wife and I have ever had. Everyone seems pretty happy to work here which is a rare sight for fast food, must be treating their workers pretty well. Overall, very good.
Frequently Asked Questions About Wendy's
Is Univ Plaza 0977 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newark, DE?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newark, DE into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (302) 366-8225.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Univ Plaza 0977 Wendy’s serve breakfast?
Yes, this Wendy’s location in Newark, DE serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's University Plaza in Newark, DE?
The drive-thru is open daily from 6:30 AM to 2:00 AM at this Wendy's location.
Does Wendy's University Plaza offer breakfast?
Yes, this Wendy’s location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from Wendy's University Plaza?
Delivery is available where offered. To check availability near you, use the Wendy’s app or go to order.wendys.com and enter your delivery address.
What payment methods does Wendy's University Plaza accept?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I dine-in at Wendy’s University Plaza?
Yes, this location serves dine-in customers and also offers takeout, drive-thru, and delivery services.
How can I contact Wendy’s University Plaza with questions or feedback?
You can call the location directly at (302) 366-8225 or contact Wendy’s Customer Care via the online contact page, live chat, or their customer satisfaction survey.
Where can I find Wendy’s University Plaza's menu and pricing?
Menu prices may vary, but you can view the menu and pricing for this location at https://order.wendys.com or via the Wendy’s mobile app by selecting this location.
How can nearby WSFS Bank and Citizens Bank help me when visiting Wendy’s University Plaza?
If you need banking or ATM services before or after your meal at Wendy’s near University Plaza, WSFS Bank and Citizens Bank Supermarket Branch offer convenient financial services close by.
What shopping options are available near Wendy’s at University Plaza?
University Plaza Shopping Center nearby offers various shops including Burlington and Rainbow Apparel, making it easy to combine shopping and dining at Wendy’s University Plaza.
Are there other food or convenience options near Wendy’s University Plaza?
Yes, nearby options include another Wendy’s fast food restaurant, Shellhammer’s American restaurant and pub, as well as gas stations like bp and Exxon & Mobil for convenience stops.