While some customers praised the burgers and milkshakes, many reported issues with cold, poorly prepared food and inconsistent quality.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional staff behavior, leading to a frustrating dining experience.
Cleanliness
A significant number of customers expressed concerns about the cleanliness of the restaurant, including dirty tables, floors, and bathrooms.
Value for Money
Customers noted that prices seemed high for the quality of food and service received, with some feeling that the value had declined.
LC
Lynn Carbone
1 day ago
1.0
I'm not sure where to start. Never had an issue at any other location, but I ordered online, and set a pickup time for 5:45pm. I knew I going to arrive 15 minutes early so food would be almost ready just before I arrived. I was there at 5:29pm. I pre-paid over $50 on food and milkshakes. First of all, the floors were beyond filthy (it was raining but it looked like dried salt from the snow days ago). The place was empty and no food was cooking. The order was ready WAY before I even arrived. The milkshakes were pulled from a refrigerator and were in there so long the whipped cream deflated and both were pretty melted. I could have expected that and put in my freezer at home. But there was no need for them to melt, I only live 8 minutes away. The only thing "special" about the Birthday Milkshake was that it had some waxy sprinkles in it. The fries and onion rings were ice cold and soggy with grease. The burgers were cold, but reheated just fine. The chicken tenders (which were supposed to be for kids) were burnt to a crisp and dry). Highly disappointed.
JC
Jeanie Carr
Feb 19, 2026
5.0
Great burgers
LW
Leon White
Feb 13, 2026
5.0
Burger was amazing.
AO
Angelica Ortiz
Jan 17, 2026
3.0
Didn’t follow any instructions that was put on the order. Didn’t have anything ready after 20 mins of ordering and the promised time was 17 minutes. fries were old and cold. and my boyfriends tots were cold and old. the burgers were made VERY SLOPPILY.
PP
Phil Pettipiece
Jan 8, 2026
4.0
Old school type of burger. Normally kinda pricey but under Five Guys prices. Currently really affordable combo available so take advantage while it lasts.
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
Where is Wayback Burgers located?
Wayback Burgers is located at 250 South Main Street, Suite 110, Newark, DE 19711, United States.
What are the operating hours of Wayback Burgers?
Wayback Burgers is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Does Wayback Burgers offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I place an order online for Wayback Burgers?
You can place an online order at https://order.waybackburgers.com/menu/west-newark/ for pickup or delivery.
Is there a loyalty app or mobile app for Wayback Burgers customers?
Yes, you can download the Wayback Burgers app to enjoy ordering convenience and special offers.
What are some nearby places of interest around Wayback Burgers?
Nearby places include Rittenhouse Station (accommodation and landmark), Jerry's Artarama (arts and crafts gallery), and Margherita's Pizza (Italian restaurant).
How can I visit Wayback Burgers after exploring Rittenhouse Station?
After visiting Rittenhouse Station, you can easily walk to Wayback Burgers at 250 South Main Street for a fresh burger or a hand-dipped milkshake.
Are there dining options near Wayback Burgers for different tastes?
Yes, near Wayback Burgers you can find Margherita's Pizza for Italian cuisine and Kong Pao Palace for Chinese food, providing a variety of dining choices.
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