Customers have mixed feelings about the food quality, with some praising the burgers and milkshakes while others report cold or poorly made items.
Cleanliness
Multiple reviews highlight significant cleanliness issues, including dirty tables, floors, and bathrooms, leading to a negative dining experience.
Service Speed
Many customers express frustration with slow service, long wait times, and incorrect orders, indicating a need for improvement in efficiency.
Customer Service
While some reviews mention friendly staff, others report rude behavior and lack of attention, suggesting inconsistency in customer service.
Atmosphere
The restaurant's atmosphere is described as unwelcoming and disorganized, with complaints about the overall environment and cleanliness.
AH
Adam H
Nov 12, 2025
5.0
Best burgers in Delaware. Just watch out for the prices.
TD
Tay DeAnne
Sep 26, 2025
5.0
Real pictures no filter, real person, real review.
I had the chicken, bacon, ranch tots.
Crispy chicken.
Also comes with pickles and tomato, which I chose to leave off.
As you can see in the photos, the ranch is literally poured onto my dish it was standing about a half inch in my bowl.
I advise to hold the ranch and dip or pour it yourself.
My husband had the Classic Double Burger with plain tots, which was delicious!!!
CH
Ci Ha
Sep 15, 2025
5.0
Best burgers around
RA
Rachel A.
Sep 5, 2025
5.0
Honestly, I was going to give 4 stars, but thought it over and realized that nothing really merited losing a start. If you're expecting high end burgers or whatever, this is not it. But a nicely cooked smash burger, fries, fried pickles, milkshake? Yes ma'am, this *is* it!
I'm not normally a milkshake gal, but my friend gave me sips of her chocolate brownie milkshake, and wow, did it slap! It was so thick I didn't get a good mouthful at first, but the flavor was fantastic. It smoothed out over time and was easier to sip. Highly recommend it if you're in the mood!
TR
T Rice
Aug 1, 2025
4.0
I work 5 minutes from Wayback and stopped coming for lunch about 2 years ago because of the service & cold fries. Recently, over the last year or so, the employees have changed and I have returned as a customer. The 2 ladies that are typically there offer excellent service, friendliness, and my food is always fresh. They are a big reason why I consider going to Wayback for lunch & dinner.
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
Where is Wayback Burgers located?
Wayback Burgers is located at 250 South Main Street, Suite 110, Newark, DE 19711, United States.
What are the operating hours of Wayback Burgers?
Wayback Burgers is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Does Wayback Burgers offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers?
Wayback Burgers accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I place an order online for Wayback Burgers?
You can place an online order at https://order.waybackburgers.com/menu/west-newark/ for pickup or delivery.
Is there a loyalty app or mobile app for Wayback Burgers customers?
Yes, you can download the Wayback Burgers app to enjoy ordering convenience and special offers.
What are some nearby places of interest around Wayback Burgers?
Nearby places include Rittenhouse Station (accommodation and landmark), Jerry's Artarama (arts and crafts gallery), and Margherita's Pizza (Italian restaurant).
How can I visit Wayback Burgers after exploring Rittenhouse Station?
After visiting Rittenhouse Station, you can easily walk to Wayback Burgers at 250 South Main Street for a fresh burger or a hand-dipped milkshake.
Are there dining options near Wayback Burgers for different tastes?
Yes, near Wayback Burgers you can find Margherita's Pizza for Italian cuisine and Kong Pao Palace for Chinese food, providing a variety of dining choices.