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Papa Johns Pizza

3.3
(169 reviews)

Business Details

181 E Main St, Newark, DE
19711, United States
(302) 738-1777

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Newark, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Newark pizza for any occasion. Call us for pizza delivery in Newark or stop by 181 E Main St for carryout to order the best pizza in Newark, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
181 E Main St, Newark, DE
19711, United States

Hours

Reviews

3.3
169 reviews
5 stars
70
4 stars
27
3 stars
13
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful responses, and issues with order accuracy.

Food Quality

Many customers reported dissatisfaction with the food quality, mentioning burnt pizzas, missing toppings, and overall poor taste.

Order Issues

Frequent complaints about incorrect orders, missing items, and long wait times for delivery or pickup.

Management Problems

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability.
  • RR
    Rell
    3 days ago
    3.0
    The Garlic parm breads ticks are addictive 😋!
  • ZK
    Zühdü Kitapçı
    Jan 21, 2026
    1.0
    worst Papa Js in the whole state, they do not refund when they mess up the order.
  • ZS
    Zah Smith
    Jan 21, 2026
    1.0
    This could be a good restaurant.But unfortunately, the management and people who actually cook the food.Absolutely suck! If you order a papadea, it's fifty fifty.Whether it's gonna be burnt or not. I tried to order the bowls but they said they don't have the containers.And this has been over a month now. Just ordered some wings, somehow DoorDash ended up delivering my food. The doordash guy doesn't have any change, and he physically through a dipping sauce inside the container, right directly on top of my wings, I called and complained that my food was tampered with. And could they send me some more out? And the lady said, no, I'm like what the heck I did nothing wrong. She told me to order them again and I can get my refund tomorrow. I then pleaded with the lady. It's only 6 wings. Can you please just send out a reorder? She still said, no, no compassion for the customer experience. Then, this lady was Indian. So it's hard to understand what she's saying. They let anybody run a business nowadays... Food here sucks might as well go to Domino's. They suck also but dang...
  • KO
    Kevin Osorio
    Dec 17, 2025
    1.0
    Worst pizza ever
  • MS
    Michael Schrass
    Nov 22, 2025
    1.0
    Trash

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Newark, DE?

Delivery is available Monday to Thursday from 11:00 AM to 3:00 AM, Friday and Saturday from 11:00 AM to 4:00 AM, and Sunday from 11:00 AM to 3:00 AM.

What time can I pick up my order at Papa Johns Pizza?

Takeout hours are Monday to Thursday and Sunday from 11:00 AM to 2:45 AM, and Friday and Saturday from 11:00 AM to 3:45 AM.

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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