At Papa Johns Pizza in Newark, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Newark pizza for any occasion. Call us for pizza delivery in Newark or stop by 4140 OGLETOWN STANTON RD for carryout to order the best pizza in Newark, along with breadsticks, wings, and more!
Multiple reviews highlighted serious concerns about cleanliness and food safety, including staff not wearing gloves and unsanitary conditions.
Customer Service
Customers reported poor customer service experiences, including rude staff, long wait times, and unresolved complaints.
Order Accuracy
There were frequent complaints about incorrect orders, missing items, and issues with order fulfillment.
Food Quality
Several customers noted that the quality of the pizza has declined, with issues such as undercooked dough and poorly made pizzas.
Staffing Problems
Reviews indicated that the location is often understaffed, leading to slow service and increased customer frustration.
TA
Tabatha Ambrose
Feb 15, 2026
1.0
Ordered diet Pepsi which they didn't have. The worker said I would get a refund in 3-5 days. When I asked for a receipt, suddenly a regular is not possible.
BC
Blue Cole
Feb 7, 2026
1.0
People there did not comprehend English. I Ordered a large pizza with cheesy breadsticks and a 2liter soda, I go there to pick it up and they only made and charged me for the cheese sticks. Then I Ordered the pizza and 2 liter (once again) and they only charged and gave me my pizza. SMH.. never again will I come to this place.
JM
Jacqulyn Murray
Jan 13, 2026
3.0
Person behind counter was nice. Stuffed crust was good. Pizza was too brown for me. When I asked to have it remade, the man behind the counter said the manager keeps all the cheese frozen and that's how the cheese cooks. So much for fresh. Grocery store quality
EH
Erin H
Dec 31, 2025
1.0
Won’t tell you when they’re out of items, it’s just a surprise!
HH
Henry
Dec 29, 2025
2.0
I’m not sure if this Papa John’s has new owners and/or managers, but the place is criminally understaffed.
They ran out of an ingredient and left me a voicemail about it, but could not pick up the phone when I called back because they were so busy. The food actually came out good for how busy and understaffed they were. The employees were doing the best they could to keep up, but they were swamped with orders.
Unfortunate that this place is not being properly managed or owned as a franchise.
What are the operating hours for Papa Johns Pizza in Newark, DE?
Papa Johns Pizza is open every day from 11:00 AM to 12:00 AM for both delivery and takeout.
What types of services does Papa Johns Pizza offer?
They offer delivery, takeout, order ahead services, and serve meals for lunch and dinner, including desserts.
How can I order Papa Johns Pizza online or via an app?
You can order online through their website or download the Papa Johns app from the Apple App Store or Google Play Store for easy ordering and menu browsing.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza provides no-contact delivery to ensure the safety and convenience of their customers.
What types of food products are available at Papa Johns Pizza in Newark?
You can enjoy pizzas, wings, desserts, breadsticks, cheesesticks, and various beverages at this location.
Where is Papa Johns Pizza located in Newark, DE?
It is located at 4140 Ogletown Stanton Rd, Newark, DE 19713, United States.
Are there nearby restaurants to Papa Johns Pizza where I can try other cuisines?
Yes, nearby options include Gyro King for Mediterranean dishes, Asian Noodle House for Chinese cuisine, Tokyo Express for Japanese sushi, and Maui Poke Bowl for Hawaiian poke bowls.
Is there a nearby grocery or convenience store near Papa Johns Pizza?
Walgreens, a pharmacy and convenience store, is located near Papa Johns Pizza, ideal for picking up vitamins, supplements, or everyday items.
What entertainment or recreational facilities are near Papa Johns Pizza?
302 Tac Ops Group, which features a shooting range and martial arts club, is close by for those interested in recreational and training activities.
Can I purchase gift cards or find career opportunities at Papa Johns?
Yes, Papa Johns offers gift cards and has a dedicated career site where you can search for job opportunities near postal code 19713.
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