Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Several reviews mentioned that the food was often cold, not fresh, or poorly prepared, leading to dissatisfaction.
Staff Behavior
There were mixed reviews about staff friendliness, with some customers experiencing rude service and others praising helpful employees.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that it was too high for the quality of food received.
GK
glenn kayea
Jan 3, 2026
3.0
Not like it used to be. Food doesn't taste the same. Service is so, so.
FM
Futura Mama
Dec 30, 2025
1.0
I visited this McDonald’s in Newark, DE, and had a very frustrating experience. The cashier (or manager) assumed I spoke Spanish and addressed my husband in Spanish, even though he does not speak it. Being in the U.S., I expected English to be spoken, especially since my husband is an English speaker, and he definitely doesn’t look like the type of demographic that knows Spanish at all.
Additionally, I ordered through the app a cheeseburger but never received it until I went to ask. The staff member responded, “I thought it was a system error,” which was unprofessional.
Overall, the service was confusing, frustrating, and not what I expected from a McDonald’s in the U.S.
HG
HATAN GEMZ
Dec 11, 2025
1.0
They like bad jokes. No meat!!
VS
Valerie Semenoro
Nov 28, 2025
3.0
I would like it more if the prices were more reasonable like what they used to be. for example wnere the hell did the dollar menue go to?! the only thing there is a small soda for $1. can I get some small fries to go wit that shake ?!
RR
Rebecca
Nov 18, 2025
1.0
Everytime I come to this McDonald’s everything is so backwards the drive thru voice they yell at you unless you speak Spanish then you go to the next window they immediately tell you to pull to the 3rd window! Then take forever to bring the food while others just drive off then your food comes you definitely gotta check if it’s cold or even cooked all the way! Either the manager is slow or they hire slow people because this hasn’t happened just once it’s almost everytime I come here hire new employees or change the training because something is wrong with this McDonald’s i don’t know if they are too busy talking or what but it shouldn’t be that hard to get food right ?