McDonald's

3.5
1666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
374 East Main Street, Newark, DE
19711, United States

Hours

Reviews

3.5
1,666 reviews
5 stars
575
4 stars
375
3 stars
303
2 stars
130
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Numerous reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, highlighting friendly staff and good food.

Mobile Order Problems

Customers frequently experienced issues with mobile orders, including delays and incorrect items.
  • RR
    Rebecca
    6 days ago
    1.0
    Everytime I come to this McDonald’s everything is so backwards the drive thru voice they yell at you unless you speak Spanish then you go to the next window they immediately tell you to pull to the 3rd window! Then take forever to bring the food while others just drive off then your food comes you definitely gotta check if it’s cold or even cooked all the way! Either the manager is slow or they hire slow people because this hasn’t happened just once it’s almost everytime I come here hire new employees or change the training because something is wrong with this McDonald’s i don’t know if they are too busy talking or what but it shouldn’t be that hard to get food right ?
  • JG
    John Giancoli
    Nov 15, 2025
    1.0
    Ice coffee tasted like sugar water with cream. Will never go back there agai
  • AP
    Ano Perp
    Oct 25, 2025
    1.0
    Too much pride and ignorance. They love to ignore.
  • JC
    James Cash
    Oct 22, 2025
    1.0
    This location doesn’t back half of the deals I went to this location for 2 and a half years now all of a sudden they stopped honoring a lot of there the McDonald’s deals. So it says the deals are supported at this location.
  • CT
    chris troupe
    Oct 18, 2025
    5.0
    Usually I dont have a problem but apparently the language barrier got me a quarter pounder and not a chicken sandwich.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 374 East Main Street, Newark, DE?

McDonald's at 374 East Main Street in Newark, DE operates 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through available 24/7.