McDonald's

3.6
1929 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4160 Ogletown Stanton Road, Newark, DE
19713, United States

Hours

Reviews

3.6
1,929 reviews
5 stars
708
4 stars
435
3 stars
397
2 stars
143
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff and management, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with the app and coupons.

Cleanliness

While some reviews noted cleanliness, others reported unclean conditions and poor hygiene practices.

Food Quality

Mixed feedback on food quality, with some items being cold or poorly prepared, while others were satisfactory.

Pricing

Customers expressed concerns about high prices and perceived lack of value for money.
  • 2B
    215 BEATZ
    6 days ago
    4.0
    Drive thru was under staffed literally 20 mins while i order online. Above average food quality,friendly service workers
  • VR
    V De Los Rios
    Nov 12, 2025
    1.0
    I ordered a pumpkin spice coffee and got someone’s shift beer that they had poured into a plastic cup. I tried calling corporate. They didn’t respond. I even tried calling the store and when they asked me to bring it back and I said it was delivery I asked for the name of the manager and they hung up on me. I was served alcohol And will be reporting this wherever I can. This was from the restaurant as the bag was sealed
  • NG
    Nickolas Gommer
    Nov 2, 2025
    1.0
    Ordered online waited in the parking lot 25 minutes for Luke warm food and missing food. Ordered a two cheeseburger meal just to have no cheeseburgers, ordered sauce with the food and got none and this is not the first time this has happened with this specific location
  • MC
    Maria Carbajal
    Oct 31, 2025
    1.0
    I had ordered a Mc double but all I got was cheese and a bun the customer service was horrible.
  • TF
    Tréyanna F.
    Oct 25, 2025
    1.0
    The manager Stacey is a Karen I wouldn’t recommend this location to anyone. Used to be my go to but never again save yourself the headache. She is quick to want to call the cops if you call her out on wait time or things that are common sense.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Newark, DE?

McDonald's in Newark, DE operates 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that is open 24/7.