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Jimmy John's

4.0
(284 reviews)

Business Details

1111 Churchmans Rd, Newark, DE
19713, United States
(302) 454-1115
https://locations.jimmyjohns.com/de/newark/sandwiches-2790.html

About

Sandwich Restaurant

Location

Jimmy John's
1111 Churchmans Rd, Newark, DE
19713, United States

Hours

Reviews

4.0
284 reviews
5 stars
163
4 stars
52
3 stars
17
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed mixed feelings about the food quality, with some praising the freshness and taste, while others criticized the portion sizes and value for money.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior, which negatively impacted customer satisfaction.

Cleanliness

The establishment was frequently noted for its cleanliness, with many customers appreciating the tidy environment and well-maintained facilities.

Value for Money

Many customers felt that the prices were too high for the portion sizes and quality of food, leading to dissatisfaction regarding the overall value.

Positive Experiences

Despite the criticisms, there were numerous positive reviews praising the friendly staff and quick service, indicating that some customers had enjoyable experiences.
  • RS
    R S
    Feb 13, 2026
    1.0
    2 employees talking to one another while my hoagie was being prepared by one the employees; I could see spit coming from his mouth and landing on my sandwich. I tossed the sandwich and took the $10.00 loss rather than eating a sandwich that was sprayed by an employees spit, so disgusted! Hey Manager, how about educating your employees to not talk near the sandwich station.
  • KA
    Koran Azeem
    Jan 17, 2026
    2.0
    Place was empty and food was overpriced about double subway so we ate somewhere else
  • WZ
    walter zalenski
    Dec 19, 2025
    1.0
    I just happened to be in the area and decided to get a couple sandwiches at a jimmy John’s and I wish I never walked in the door. I told the ole’ boy at the counter that I have never been to a jimmy johns before. Him and his assistant immediately started acting weird as if they knew something I didn’t know. I started placing an order and he started telling me about oil and mayo. I’m 74 years old I don’t know anything about his freaky fast philosophy with no custom orders. He didn’t hesitate one second to let me know he didn’t like some customers. I bought 2 of the 16 inch subs ,left them a 15 % tip, but after thinking about it I wouldn’t leave them anything. The baked every day roll is not good, very expensive and his training was not good either. Still just a hot dog stand.
  • MH
    Mercedes Harmon
    Dec 19, 2025
    1.0
    The guy that worked there at this Jimmy’s sub shop said he was a professional sub maker. When i asked a question. But i had to remind him twice about putting extra cheese on my sub . And to top it all off he put the wrong cheese on my so called Capicola. sub and he said he had no sweet peppers. Also I needed a magnifying glass to see the meat on it. SMH
  • WZ
    Wendy Zavala
    Dec 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding service and genuine appreciation for their customers! Our office was truly touched by the kindness shown by Jimmy John’s. Sherry went out of her way to bring lunch to our whole office as a thank-you to one of our employees who faithfully purchases lunch from them almost daily. That kind of thoughtfulness is rare and speaks volumes about how much they value their customers. Not only is the food consistently fresh and delicious, but the people behind the scenes clearly care about building real relationships in the community. This gesture didn’t go unnoticed and made our entire office feel appreciated. Thank you, Sherry and the Jimmy John’s team, for going above and beyond. We will absolutely continue to support and recommend your business!

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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