Jimmy John's

4.0
283 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1111 Churchmans Rd, Newark, DE
19713, United States

Hours

Reviews

4.0
283 reviews
5 stars
164
4 stars
52
3 stars
17
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, noting freshness and taste, but many expressed concerns about portion sizes and value for money.

Service Issues

While some staff were praised for their friendliness and efficiency, several reviews highlighted unprofessional behavior and rudeness from certain employees.

Cleanliness

The establishment is frequently described as clean and well-maintained, contributing positively to the dining experience.

Delivery Problems

Multiple customers reported issues with delivery, including orders not arriving and poor communication regarding third-party delivery services.
  • DH
    dustin holshoe
    Dec 24, 2025
    5.0
    Good food and good for you
  • WZ
    walter zalenski
    Dec 19, 2025
    1.0
    I just happened to be in the area and decided to get a couple sandwiches at a jimmy John’s and I wish I never walked in the door. I told the ole’ boy at the counter that I have never been to a jimmy johns before. Him and his assistant immediately started acting weird as if they knew something I didn’t know. I started placing an order and he started telling me about oil and mayo. I’m 74 years old I don’t know anything about his freaky fast philosophy with no custom orders. He didn’t hesitate one second to let me know he didn’t like some customers. I bought 2 of the 16 inch subs ,left them a 15 % tip, but after thinking about it I wouldn’t leave them anything. The baked every day roll is not good, very expensive and his training was not good either. Still just a hot dog stand.
  • MH
    Mercedes Harmon
    Dec 19, 2025
    1.0
    The guy that worked there at this Jimmy’s sub shop said he was a professional sub maker. When i asked a question. But i had to remind him twice about putting extra cheese on my sub . And to top it all off he put the wrong cheese on my so called Capicola. sub and he said he had no sweet peppers. Also I needed a magnifying glass to see the meat on it. SMH
  • WZ
    Wendy Zavala
    Dec 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding service and genuine appreciation for their customers! Our office was truly touched by the kindness shown by Jimmy John’s. Sherry went out of her way to bring lunch to our whole office as a thank-you to one of our employees who faithfully purchases lunch from them almost daily. That kind of thoughtfulness is rare and speaks volumes about how much they value their customers. Not only is the food consistently fresh and delicious, but the people behind the scenes clearly care about building real relationships in the community. This gesture didn’t go unnoticed and made our entire office feel appreciated. Thank you, Sherry and the Jimmy John’s team, for going above and beyond. We will absolutely continue to support and recommend your business!
  • TH
    Terrance Hawkins
    Nov 22, 2025
    5.0
    Ty was fixed a problem that wasn’t his or the store he worked . I drove 7 miles for a issue I had and he took charge like a Captain 🫡