Food Quality
Many customers praised the food for being delicious and authentic, particularly the oxtail and jerk chicken, while others criticized it for being bland and lacking seasoning.
Service Issues
Several reviews highlighted poor customer service experiences, including long wait times, rude staff, and issues with order accuracy.
Portion Sizes
Customers frequently mentioned that portion sizes were small for the price, leading to dissatisfaction regarding value for money.
Cleanliness Concerns
A few reviews raised concerns about cleanliness, including reports of unsanitary conditions and a roach sighting.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the vibrant setting while others noted disorganization and discomfort.