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Dunkin' Zero
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Dunkin'

4.2
(745 reviews)
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Business Details

2462 Pulaski Hwy, Newark, DE
19702, United States
(302) 292-0700
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2462 Pulaski Hwy, Newark, DE
19702, United States

Hours

Reviews

4.2
745 reviews
5 stars
456
4 stars
160
3 stars
48
2 stars
21
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor order accuracy.

Order Accuracy

Many customers express frustration over incorrect orders and inconsistent quality, particularly with food items.

Product Quality

There are complaints about stale donuts and poorly made coffee, indicating a decline in product quality since a change in ownership.

Drive-Thru Experience

The drive-thru service is often noted as fast, but some customers report issues with order prioritization and long wait times.

Customer Loyalty

Despite negative experiences, some customers remain loyal due to past positive interactions and the quality of certain products.
  • GG
    GARY
    Feb 17, 2026
    2.0
    Food is ok. I always order breakfast wraps and coffee. Sandwiches are sometimes hard snd tasteless. Why do they put 2 breakfast wraps in those little baggies that are only meant to hold 1 wrap. The wraps always stuck together and you can't pull them apart. One wrap is always torn to shreds. Stop being cheap and use one breakfast wrap baggie for ONLY 1 wrap.
  • DA
    Donya Abdelrahman
    Jan 10, 2026
    2.0
    The girl at the window today was extremely rude and disrespectful. Her attitude completely ruined my day :( used to be my favorite location
  • JA
    John Alexander
    Nov 23, 2025
    5.0
    Drive thru was fast, staff was friendly Fresh coffee and donuts great way to start the day
  • MS
    Melissa Sharp
    Nov 13, 2025
    1.0
    Used to be so good but I think they changed owners within the last couple years because now they’re the absolute worst. Food is horrible, service is mediocre, always out of something. Also tell me they can’t give me a refund for food I didn’t get. Then proceed to give me a refund once they didn’t have the other substitution. Do not recommend anymore.
  • VB
    VanDermark Bill
    Nov 5, 2025
    1.0
    I was just at this dunkin. But not no more. I ordered a xl coffee and a sandwich. Coffee came out quick. Sandwich had to wait 10 minutes. 1 fie to the workers to worried about drive thru orders must of did 15 drive thru orders before even starting mine. And my number was 882. How would 884 come out way before mine. It wasn't like theu had to prep any of my items for my sandwich. And the guy making the food gotta talk quiter cause I heard him say the the lady working with him. Oh he can wait get these orders out first. I stop going to this dunkin for the same reason before. We'll I WONT BE BACK TO THIS ONE. Worry about the customers inside the store that ordered way before drive thru BYE. Tried this place out again and they messed up my order. Xl coffee 6 pumpkin 3 cream. No pumpkin and I paid extra for 1 extra pumpkin. THIS PLACE DONT GO TO UNLESS YOU GO THRU DRIVE THRU. NEVER AGAI
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