Dunkin'

4.3
742 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2462 Pulaski Hwy, Newark, DE
19702, United States

Hours

Reviews

4.3
742 reviews
5 stars
454
4 stars
160
3 stars
48
2 stars
20
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and order mistakes.

Product Consistency

Many customers express dissatisfaction with the quality and consistency of food and drinks, particularly donuts and coffee, noting issues like stale items and incorrect orders.

Drive-Thru Experience

The drive-thru service is often highlighted as fast, but there are complaints about prioritizing drive-thru orders over in-store customers, leading to long waits for those inside.

Management Changes

Several reviews mention a decline in quality and service following a change in ownership, with customers feeling that the new management has negatively impacted the overall experience.
  • DA
    Donya Abdelrahman
    2 days ago
    2.0
    The girl at the window today was extremely rude and disrespectful. Her attitude completely ruined my day :( used to be my favorite location
  • JA
    John Alexander
    Nov 23, 2025
    5.0
    Drive thru was fast, staff was friendly Fresh coffee and donuts great way to start the day
  • MS
    Melissa Sharp
    Nov 13, 2025
    1.0
    Used to be so good but I think they changed owners within the last couple years because now they’re the absolute worst. Food is horrible, service is mediocre, always out of something. Also tell me they can’t give me a refund for food I didn’t get. Then proceed to give me a refund once they didn’t have the other substitution. Do not recommend anymore.
  • TB
    Taran Bowditch
    Nov 5, 2025
    5.0
    Great customer service order made promptly and correct
  • VB
    VanDermark Bill
    Nov 5, 2025
    1.0
    I was just at this dunkin. But not no more. I ordered a xl coffee and a sandwich. Coffee came out quick. Sandwich had to wait 10 minutes. 1 fie to the workers to worried about drive thru orders must of did 15 drive thru orders before even starting mine. And my number was 882. How would 884 come out way before mine. It wasn't like theu had to prep any of my items for my sandwich. And the guy making the food gotta talk quiter cause I heard him say the the lady working with him. Oh he can wait get these orders out first. I stop going to this dunkin for the same reason before. We'll I WONT BE BACK TO THIS ONE. Worry about the customers inside the store that ordered way before drive thru BYE. Tried this place out again and they messed up my order. Xl coffee 6 pumpkin 3 cream. No pumpkin and I paid extra for 1 extra pumpkin. THIS PLACE DONT GO TO UNLESS YOU GO THRU DRIVE THRU. NEVER AGAI

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newark, DE?

Dunkin' Newark is open 24 hours Monday through Thursday and Sunday, opens at 4:30 AM on Saturday, and closes at 9:30 PM on Friday.

Does Dunkin' in Newark, DE offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.