Chipotle Churchmans Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor customer service and lack of attention to orders.
Ingredient Availability
Frequent complaints about running out of key ingredients, such as guacamole and chicken, often before closing time.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unkempt conditions in the restaurant.
Overall Experience
Mixed reviews on overall experience, with some praising the food while others expressed frustration with service and management.
EE
Erin
Nov 1, 2025
4.0
Always yummy! But a few weeks ago they didn't have Pico and said it was because someone forgot to prep it that morning. How does that happen? By 5pm someone should have prepped it.
DP
David Pérez
Oct 15, 2025
1.0
To expensive.. just rice , pork, chicken small side of guacamole, some chips $39 dollars first and last..
SS
S
Oct 13, 2025
1.0
Several things wrong this visit. Placed an online order, wasn't ready at the scheduled pickup time. Had to wait several minutes for the order to be ready. Then they did not have the chimichurri sauce that I already paid for online but she substituted queso which was acceptable. But the worst part of the entire thing was when we got home to eat our food it was discovered that all of the rice in all 3 meals had copius amounts of salt not even mixed in, like someone had dumped salt into the rice, didn't mix it in, and then scooped the salt and rice into our bowls. Literally got a mouthful of salt with the spoonful of rice. Food unedible and too far and inconvenient to run back to ask for a replacement or refund. Not happy and very dissatisfied.
SS
Steve Shortall
Oct 7, 2025
5.0
The food and service was great. The mens room was out of order, which was an inconvenience, but that happens.
RS
Roman Steiner
Oct 3, 2025
1.0
Wow, what a delightful experience. The worker greeted us with the warmest miserable glare when he ran out of food, then proceeded to move like time had stopped. To top it off, we were lucky enough to receive old, sad portions of food — all for the simple crime of placing a normal order. Truly five-star service.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Churchmans Road specialize in?
Chipotle Mexican Grill specializes in fast-casual Mexican cuisine offering customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill on Churchmans Road?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle on Churchmans Road offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at this location?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle is committed to serving responsibly sourced, classically cooked real food made with wholesome ingredients and no artificial colors, flavors, or preservatives, using only 53 real ingredients from humane and sustainable farms.
Can I earn rewards or get exclusive offers at this Chipotle location?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What payment methods are accepted at Chipotle Mexican Grill on Churchmans Road?
They accept credit cards and offer gift cards for purchase.
Which nearby restaurants can I visit if I want to try a different cuisine around Chipotle on Churchmans Road?
Nearby restaurants include Kanji Noodle Bar for Japanese cuisine, Naf Naf Grill for Middle Eastern dishes, Olive Garden for Italian, KPOT Korean BBQ and Hot Pot for Korean cuisine, and Banh Mi Vans offering Vietnamese sandwiches.
Are there hotels near Chipotle Mexican Grill on Churchmans Road for travelers who want to stay close by?
Yes, nearby hotels include Courtyard Wilmington Newark/Christiana Mall, COURTYARD by Marriott-Newark, Sonesta Select Newark Christiana Mall, Quality Inn, and Hilton Wilmington/Christiana.
What nearby spots are convenient for grabbing a coffee or quick breakfast before visiting Chipotle?
Nearby options include Dunkin' for coffee and donuts and First Watch - Christiana for breakfast and brunch.