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Brand Certified

Arby's

4.1
(733 reviews)

Business Details

700 Capitol Trail, Newark, DE
19711, United States
(302) 368-5661

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
700 Capitol Trail, Newark, DE
19711, United States

Hours

Reviews

4.1
733 reviews
5 stars
364
4 stars
198
3 stars
89
2 stars
32
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with long wait times and order mistakes.

Food Quality

Mixed reviews on food quality; while some enjoyed the sandwiches and sides, others experienced issues with freshness and preparation.

Cleanliness

The cleanliness of the restaurant received positive feedback, although some customers noted unpleasant odors.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.

Value for Money

Customers appreciated the deals and pricing, but some felt that portion sizes and quality did not match the prices.
  • FF
    Fred G (fredo58)
    Jan 23, 2026
    5.0
    Great deals with the app! Free French dip today 😋 with $10 purchase.
  • CC
    Cheryl Creamer
    Jan 18, 2026
    1.0
    Grew a beard waiting in the drive thru
  • JE
    John Ford Evans
    Jan 10, 2026
    4.0
    Always a good option for a roast beef sandwich if you're looking for something other than just burgers.
  • JJ
    jewel jesus
    Dec 24, 2025
    1.0
    service was horrible ! The young lady saw me at the window they forgot an order and they left me at the window sitting. They never came to window to see what the issue was or anything ! never again
  • AB
    A.M. B
    Dec 12, 2025
    2.0
    The pictures look delicious but the food does not compare. Not the quality i was expecting

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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