Arby's

4.1
729 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
700 Capitol Trail, Newark, DE
19711, United States

Hours

Reviews

4.1
729 reviews
5 stars
362
4 stars
198
3 stars
88
2 stars
32
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others reported issues with freshness and preparation.

Service Speed

Drive-thru service is frequently criticized for being slow, with long wait times reported by multiple customers.

Cleanliness

The cleanliness of the restaurant received positive feedback, although some customers noted unsanitary conditions at times.

Customer Service

Customer service experiences vary; some praised friendly staff while others reported rudeness and poor service.
  • JE
    John Ford Evans
    2 days ago
    4.0
    Always a good option for a roast beef sandwich if you're looking for something other than just burgers.
  • JJ
    jewel jesus
    Dec 24, 2025
    1.0
    service was horrible ! The young lady saw me at the window they forgot an order and they left me at the window sitting. They never came to window to see what the issue was or anything ! never again
  • AB
    A.M. B
    Dec 12, 2025
    2.0
    The pictures look delicious but the food does not compare. Not the quality i was expecting
  • TB
    Tracey Blackmon
    Dec 10, 2025
    5.0
    First time here they are very fast staff is nice and the place is clean the food was hot and fresh and they Mac and cheese I am addicted to it
  • TW
    Thomas Wake
    Nov 21, 2025
    1.0
    1 star i go out to eat to enjoy myself not have politics on the television. Sick of it.