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Brand Certified

Arby's

4.1
(740 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
700 Capitol Trail, Newark, DE
19711, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.1
740 reviews
5 stars
367
4 stars
199
3 stars
91
2 stars
32
1 star
51
  • TC
    Tom Cole
    Apr 12, 2026
    3.0
    I ordered the half pound roast beef sandwich, but when I got home, what I had was probably a quarter pound at most... But my larger complaint is... Change your oil. We all know what overused oil smells like, and this is it. Rancid.
  • MS
    Michael Stech
    Mar 31, 2026
    5.0
    Love a classic roast beef...
  • DL
    Doge Lyst
    Mar 29, 2026
    5.0
    1/2 lb beef n cheddar goooo.
  • CP
    C Phillips
    Mar 25, 2026
    1.0
    I just experienced one of the most baffling displays of poor management I’ve seen in a long time at this Arby’s. I placed an order, pulled up to the window, and attempted to pay with a $50 bill, legal U.S. currency, only to be told they don’t accept it. Not “we’re low on change,” not “we’re having an issue tonight”… just a flat-out refusal. The employee checked with the manager, and the manager doubled down and said no. Let that sink in!!! A business, built entirely around exchanging food for money, refused money. No attempt to solve the problem. No effort to accommodate. No leadership. Just “we’ll cancel your order,” as if turning away a paying customer is standard operating procedure. This isn’t about a $50 bill. It’s about a complete lack of basic business sense. Good management finds solutions. Good management empowers employees. Good management understands that every customer interaction matters. What I witnessed was the opposite of all three. If this is store policy, it’s a failure at the ownership level. If it’s not, then it’s a failure in leadership at the store level. Either way, the result is the same. A customer ready to pay, turned away for no good reason. In a time where businesses fight for every dollar, this location is actively pushing them away. it’s astonishing. You don’t build a business by turning away people ready to pay. You don’t build loyalty by hiding behind weak decisions. You build it in moments exactly like this, and this location failed miserably. And when a place starts rejecting money, it’s usually not the customer who walks away losing!!!
  • ST
    Scott Todd
    Mar 14, 2026
    5.0
    Clean dining room, welcoming and relaxed atmosphere, and polite staff.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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