Brand Certified
Dunkin'
3.9(384 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
201 S Dupont Hwy, New Castle, DE
19720, United States
Certified by Dunkin' • Feb 22, 2026
(302) 322-6565
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Castle, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
384 reviews
5 stars
205
4 stars
71
3 stars
37
2 stars
19
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly and efficient staff, others report rude behavior and poor service.
Order Accuracy
Many customers express frustration with incorrect orders and inconsistent drink preparation.
Product Quality
While some reviews highlight fresh and delicious coffee and donuts, others mention issues with food quality, such as stale donuts and poorly made drinks.
Drive-Thru Experience
The drive-thru service is noted for being fast and efficient, but there are complaints about long wait times and disorganization.
- SFSaryyah FriendFeb 15, 20261.0This Dunkin does not take food safety/allergies seriously. I ordered a sausage wake up wrap (pork) and a turkey sausage wrap with no egg. Not only were the wraps made w the same gloves they were also put into the same bag, I don’t eat pork or eggs and I get very sick whenever I do ingest it which has already happened at this establishment once before. I go into the store with my bag and kindly asked to only have the turkey wrap remade but the employee remade both sandwiches. The employee looked at the bag which says no eggs on the turkey wrap and still put eggs on it. I realized once I got in the car and sent my partner back in because at this point I was very frustrated. He goes in and explains that it says no egg on the bag and instead of remaking the sandwich again, the employee just simply removed the egg as if it wasn’t already cooked into the wrap. I strongly recommend retraining all employees on food safety because this is not ok and someone can get very sick due to contamination. Fix it immediately
- NHNANCY HERNANDEZJan 14, 20264.0This is one of my favorite Dunkin donuts they always know my order and the service is very good ❤️
- SSSue SchultesNov 7, 20251.0This lady here who refused to give me her name was short and very disrespectful. I been coming here since my coffee maker broke. Very poor customer service. Shame on you . Your behavior reflects the quality this business has to offer.
- BHBill HughesOct 31, 20255.0Customer service with a smile. Donut was delicious. A lot of employees and all were busy.
- TRTammy ReevesSep 10, 20255.0I called several Dunkins to put in an order for pickup, but they didn't answer their phone. 😒 However, this one did! Customer Service is excellent. Product was fresh and delicious 😋 Employees are friendly and courteous.
Frequently Asked Questions About Dunkin'
What are the operating hours at Dunkin' in New Castle, DE?
Dunkin' in New Castle, DE operates daily from 4:30 AM to 8:00 PM, with a slightly later opening at 5:00 AM on Sundays.
What holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' offers new festive drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Does Dunkin' in New Castle offer delivery and curbside pickup?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
How can I order ahead from Dunkin' in New Castle?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store, or through their online ordering website.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals, including espresso, coffee, breakfast sandwiches, donuts, and tea.
Does Dunkin' have a drive-thru and free Wi-Fi?
Yes, the New Castle Dunkin' location offers a drive-thru service and free Wi-Fi to customers.
Are there other coffee shops near Dunkin' in New Castle?
Yes, there are other nearby coffee shops including two additional Dunkin' locations which also offer donuts and smoothies.
What automotive services are available near Dunkin' in New Castle?
Close to Dunkin', you can find several automotive-related services including Carman Lincoln Mercury, Carman Ford Lincoln, Sbn Tire Shop LLC, Carman Ford Parts, Next Motor, and Integrity Auto Group.
Where can I find car rental services near Dunkin'?
Nearby car rental agencies include Budget Truck Rental, Enterprise Rent-A-Car, and Enterprise Truck Rental, offering a variety of vehicle rental options.
What local dining options are near Dunkin' besides coffee and donuts?
Nearby dining options include Hooters of New Castle, Hooters, Charbites, and RAY J's CheeseSteaks for a variety of meals from pub food to fast food.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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