Brand Certified
Dunkin'
4.1(306 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3031 New Castle Ave, New Castle, DE
19720, United States
Certified by Dunkin' • Feb 22, 2026
(302) 655-3300
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Castle, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.1
306 reviews
5 stars
172
4 stars
68
3 stars
28
2 stars
13
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to dissatisfaction and loss of repeat business.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders were noted, causing frustration among customers.
Product Quality
While some customers praised the coffee and donuts, others mentioned issues with food quality, such as stale items and incorrect drink preparations.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times, particularly during busy hours.
Positive Experiences
Despite the negative feedback, several customers highlighted friendly staff and good service, especially for regulars.
- RCRobert CaleFeb 12, 20265.0Always in & out quickly they see me showing up & start getting my order ready
- PTPxsAnaconda tvFeb 6, 20261.0They are the rudest bunch of people. You never get what you ask for. I have been a recurring customer everyday for years but I will have to go to another. As I drove away this morning, I heard a male voice saying something about complaining....YES I AM! I CHOOSE TO SPEND MY MONEY HERE AND NOW I CHOOSE TO GO SOMEWHERE ELSE! Never consistent. Too much cream...can't taste coffee, too sweet...can't digest it. ✌🏽
- DFDana FroggattAug 31, 20251.0I try to come to this Dunkin often since its the closest for me. I will be going to other locations after today. The customer service was a 0 in my eyes, after being in customer service my entire career. The man has a rude tone and told me I couldn't wait at the window for my mobile order that was set for drive thru and I had to wait an extra 10 minutes when a car that came behind me ordered and waited at the window for their order which was placed after mine. The food is always cold or burnt and I go for convenience but you lost another customer.
- BGBrandon GrazionaleJan 15, 20222.0Seems like the service slowed down when multiple people of color came.in just for coffee and food that is being paid for by working folks, so had to tell them you are making us late can you serve us please. We Do Have Jobs to be on the for please and thank you.
- CAChrissy AmmermonAug 1, 20195.0Love this Dunkin I will go out of my way just to get my coffee from here they always know my name and exactly what I what Everytime I am there! This Dunkin donuts is constantly amazing never got a coffee that was not good!!!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in New Castle, DE?
Dunkin' in New Castle, DE is open Monday from 4:30 AM to 1:00 PM, Tuesday through Saturday from 4:00 AM to 9:00 PM, and Sunday from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers both delivery and curbside pickup services.
What can I expect from the holiday menu at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Where is Dunkin' New Castle located exactly?
It's located at 3031 New Castle Ave, inside Bowlerama, New Castle, DE 19720.
What types of meals does Dunkin' in New Castle serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient ordering.
Are mobile ordering options available for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab-and-go experience.
What are some nearby entertainment spots close to Dunkin' New Castle?
Nearby entertainment includes Bowlerama, a bowling alley and bar, and Kegler's, a pub and karaoke venue, where you can enjoy activities before or after your visit to Dunkin'.
Are there other coffee shops near Dunkin' in New Castle?
Yes, there are other Dunkin' locations nearby as well as other coffee shops and cafes, offering additional options for coffee and donuts.
What other local conveniences are near Dunkin'?
Nearby you can find places like New Castle Market for groceries, McDonald's for fast food, and Super Gas for fuel, which makes it convenient to combine errands with your visit to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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