Dunkin'

4.3
795 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Castle, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4004 N. Dupont Hwy, New Castle, DE
19720, United States

Hours

Reviews

4.3
795 reviews
5 stars
492
4 stars
158
3 stars
72
2 stars
31
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report poor service and rude behavior from certain employees.

Product Freshness

There are concerns about the freshness of donuts and food items, with some customers disappointed by the lack of freshly made products and others praising the freshness of items at specific times.

Cleanliness

Feedback indicates that the cleanliness of the store varies, with some customers noting a clean environment while others report unsanitary conditions.

Order Accuracy

Several reviews highlight issues with order accuracy, including wrong items being served and delays in fulfilling mobile orders.

Location Appeal

The location is appreciated for its convenience and 24-hour service, but some customers express dissatisfaction with the overall experience compared to other Dunkin' locations.
  • GG
    GigLife
    Nov 4, 2025
    1.0
    Why am I waiting 10-15 mins for a coffee and donut at 2AM with an empty store. Not to add I ordered on the app 5 mins before I arrived. Really about to stop coming here.
  • KF
    Kimberley Foskey
    Oct 16, 2025
    3.0
    What happened to the variety????
  • GG
    George
    Oct 8, 2025
    5.0
    Dunkin' wow great food
  • JW
    Joe Williams
    Sep 30, 2025
    5.0
    Excellent service. The only thing this location is lacking in, is a drive thru
  • DH
    Daniel Hill
    Sep 22, 2025
    5.0
    THANK YOU! I placed my mobile order half asleep and headed to a friend's house to walk a doggo. Needless to say my brain screamed when I realized I didn't place it at the dunkin I was at. Long short, I walk the dog. Head home. Decided to stop by and see if my order was somehow at this location. It was! This is my FAVORITE Dunkin by the way! Not only was it fresh and ready, they brought it out to me when I pulled up! Thank you! Thank you! Thank you! Humanity thanks you! Trust me, without coffee I am a menace...thank you! Give them all raises!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Castle, DE?

Dunkin' in New Castle, DE is open 24 hours a day, every day of the week.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.