Dunkin'

4.1
425 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Castle, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 N Dupont Hwy, New Castle, DE
19720, United States

Hours

Reviews

4.1
425 reviews
5 stars
235
4 stars
92
3 stars
47
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Hygiene Issues

Multiple customers reported serious hygiene violations, including staff using dirty gloves while preparing food.

Customer Service

There are numerous complaints about rude and unhelpful staff, particularly during evening shifts.

Order Accuracy

Many reviews mention frequent mistakes with orders, leading to customer dissatisfaction.

Service Speed

Some customers appreciated the quick service, while others experienced long wait times.

Product Quality

Mixed feedback on food and drink quality, with some praising the coffee and others criticizing stale or poorly prepared items.
  • SA
    Shawn Anderson
    Nov 10, 2025
    1.0
    UNSANITARY !!!!! AND RUDE WORKERS !!!! I'm done coming here.. I've given chance after chance after chance and I'm just done.. there were a few unsanitary times like touching trash cans with same gloves youre making food with and touching nasty cleaning rags and literally talking out the trash with same gloves on and touching mop buckets... And two of them food makers are still there... I've given chance after chance and today I go there and everybody has a attitude... I do not trust somebody that has a unprovoked attitude towards me to make my food.. with the political and cultural environment we are in currently I do not trust seeing EVERYBODY angry !!!! Sure hope they get new management or owners or something soon.. is like the 15th time I stopped going. They're very unsanitary as a habit already, I definitely don't trust them angry. I also got a bagel looked like it had small teeth marks in it.. I'm thinking they may have mice but not 100% sure so take that how you want.... I WILL NOT BE RETURNING TO THIS DUNKIN EVER AGAIN !!!!! I SHOULD'VE NEVER WENT BACK AFTER THE MOP BUCKET INCIDENT AND THE TRASH CAN INCIDENT AND THE DIRTY CLEANING RAG INCIDENT !!!! IT'S JUST DISGUSTING, THEY ARE NOT PROPERLY FOOD TRAINED AT THIS LOCATION !!!!! THEY'RE TOO CHEAP TO DISPOSE THEIR GLOVES !!!! THEY WEAR THE SAME GLOVES NO MATTER WHAT THEY'RE DOING!!!! THERE ARE OTHER PEOPLE IN REVIEWS THAT VERIFY THIS
  • RP
    raf_onmyblock pedroza
    Sep 2, 2025
    5.0
    great service, fast, good drinks/food
  • JS
    Joe Sanders
    Jun 4, 2023
    4.0
    Clean store.
  • AS
    Anita Saleem
    Feb 18, 2018
    5.0
    Chai was great

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Castle, DE?

Dunkin' in New Castle, DE is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

Yes, Dunkin' New Castle offers delivery services from 4:30 AM to 9:00 PM every day.