Dunkin'

4.1
429 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Castle, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 N Dupont Hwy, New Castle, DE
19720, United States

Hours

Reviews

4.1
429 reviews
5 stars
238
4 stars
93
3 stars
47
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Sanitation Issues

Multiple customers reported serious sanitation concerns, including improper glove use and unsanitary food handling practices.

Customer Service

There are numerous complaints about rude and unhelpful staff, with some customers experiencing significant issues with order accuracy and service attitude.

Mixed Food Quality

While some customers enjoyed their food and drinks, others reported stale items and incorrect orders, leading to dissatisfaction.

Quick Service

Several reviews highlighted the quick service at this location, with some customers appreciating the fast turnaround on orders.
  • MM
    Mike
    2 days ago
    5.0
    Such a different experience compared to other locations nearby. The moment you walk in, people hold the door and say “good morning,” and the whole place just feels welcoming. The staff is friendly, quick, and on top of the orders. Last time we were there they even gave us free Dunkin pens, which was a really nice touch. This is the Dunkin we’ll keep coming back to.
  • KJ
    Katharine Johnson
    Jan 1, 2026
    3.0
    It’s a Dunkin’
  • FC
    Frances Colon
    Dec 26, 2025
    5.0
    It's Dunkin. Donuts are great per the usual and drinks are made to specifications. They never have a problem fixing an order. Polite and considerate.
  • SA
    Shawn Anderson
    Nov 10, 2025
    1.0
    UNSANITARY !!!!! AND RUDE WORKERS !!!! I'm done coming here.. I've given chance after chance after chance and I'm just done.. there were a few unsanitary times like touching trash cans with same gloves youre making food with and touching nasty cleaning rags and literally talking out the trash with same gloves on and touching mop buckets... And two of them food makers are still there... I've given chance after chance and today I go there and everybody has a attitude... I do not trust somebody that has a unprovoked attitude towards me to make my food.. with the political and cultural environment we are in currently I do not trust seeing EVERYBODY angry !!!! Sure hope they get new management or owners or something soon.. is like the 15th time I stopped going. They're very unsanitary as a habit already, I definitely don't trust them angry. I also got a bagel looked like it had small teeth marks in it.. I'm thinking they may have mice but not 100% sure so take that how you want.... I WILL NOT BE RETURNING TO THIS DUNKIN EVER AGAIN !!!!! I SHOULD'VE NEVER WENT BACK AFTER THE MOP BUCKET INCIDENT AND THE TRASH CAN INCIDENT AND THE DIRTY CLEANING RAG INCIDENT !!!! IT'S JUST DISGUSTING, THEY ARE NOT PROPERLY FOOD TRAINED AT THIS LOCATION !!!!! THEY'RE TOO CHEAP TO DISPOSE THEIR GLOVES !!!! THEY WEAR THE SAME GLOVES NO MATTER WHAT THEY'RE DOING!!!! THERE ARE OTHER PEOPLE IN REVIEWS THAT VERIFY THIS
  • RP
    raf_onmyblock pedroza
    Sep 2, 2025
    5.0
    great service, fast, good drinks/food

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Castle, DE?

Dunkin' in New Castle, DE is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

Yes, Dunkin' New Castle offers delivery services from 4:30 AM to 9:00 PM every day.