Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Castle, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported serious hygiene violations, including staff using dirty gloves while preparing food.
Customer Service
There are numerous complaints about rude and unhelpful staff, particularly during evening shifts.
Order Accuracy
Many reviews mention frequent mistakes with orders, leading to customer dissatisfaction.
Service Speed
Some customers appreciated the quick service, while others experienced long wait times.
Product Quality
Mixed feedback on food and drink quality, with some praising the coffee and others criticizing stale or poorly prepared items.
SA
Shawn Anderson
Nov 10, 2025
1.0
UNSANITARY !!!!! AND RUDE WORKERS !!!! I'm done coming here.. I've given chance after chance after chance and I'm just done.. there were a few unsanitary times like touching trash cans with same gloves youre making food with and touching nasty cleaning rags and literally talking out the trash with same gloves on and touching mop buckets... And two of them food makers are still there... I've given chance after chance and today I go there and everybody has a attitude... I do not trust somebody that has a unprovoked attitude towards me to make my food.. with the political and cultural environment we are in currently I do not trust seeing EVERYBODY angry !!!! Sure hope they get new management or owners or something soon.. is like the 15th time I stopped going. They're very unsanitary as a habit already, I definitely don't trust them angry. I also got a bagel looked like it had small teeth marks in it.. I'm thinking they may have mice but not 100% sure so take that how you want.... I WILL NOT BE RETURNING TO THIS DUNKIN EVER AGAIN !!!!! I SHOULD'VE NEVER WENT BACK AFTER THE MOP BUCKET INCIDENT AND THE TRASH CAN INCIDENT AND THE DIRTY CLEANING RAG INCIDENT !!!! IT'S JUST DISGUSTING, THEY ARE NOT PROPERLY FOOD TRAINED AT THIS LOCATION !!!!! THEY'RE TOO CHEAP TO DISPOSE THEIR GLOVES !!!! THEY WEAR THE SAME GLOVES NO MATTER WHAT THEY'RE DOING!!!! THERE ARE OTHER PEOPLE IN REVIEWS THAT VERIFY THIS
What are the operating hours of Dunkin' in New Castle, DE?
Dunkin' in New Castle, DE is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery services?
Yes, Dunkin' New Castle offers delivery services from 4:30 AM to 9:00 PM every day.
Can I place an order ahead of time for a quick pickup at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What types of meals are served at Dunkin' New Castle?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What specialty items can I find at Dunkin' in New Castle?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.
Are there any holiday-themed drinks available right now at Dunkin'?
Yes, Dunkin' offers seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does Dunkin' New Castle have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What nearby eateries can I visit before or after my Dunkin' visit?
Nearby dining options include Taqueria El General for Mexican food, Golden Dove Diner and The Dove Diner Restaurant for classic American diner fare, Seasons Pizza for Italian, and The Dog House for hot dogs and pizza.
Are there convenience services close to Dunkin' New Castle?
Yes, Sunoco gas station and convenience store, along with APlus at Sunoco, are nearby and offer coffee as well.
What are some local points of interest I can explore near Dunkin' in New Castle?
You can visit Our Lady of Fatima Roman Catholic Church and Our Lady Of Fatima School nearby. For quick amenities, there are ATMs like Unbank Bitcoin ATM and STACK Bitcoin ATM close by.