Domino's Pizza

3.2
416 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in New Castle? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1202 Delaware St .

Location

Domino's Pizza
1202 Delaware St, New Castle, DE
19720, United States

Hours

Reviews

3.2
416 reviews
5 stars
174
4 stars
49
3 stars
25
2 stars
21
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery and poor customer service, including unresponsive staff and incorrect orders.

Food Quality

Many reviews mentioned burnt, cold, or improperly prepared pizza, with some customers receiving reheated items.

Management Concerns

Several reviews highlighted unprofessional behavior from staff and management, with complaints about rudeness and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised the quality of the pizza and friendly service from specific employees.
  • TJ
    tanisha jones
    Dec 14, 2025
    1.0
    I will not order from this location again! I have called twice no one answered the phone at all! Not only that the pizza was burnt, dry, and was reheated in the oven to make it seem like it was freshly made. Now this is my third time experiencing burnt, dry, and reheated pizza at this same location. I give tips very time I order pizza! I guess they don't care!
  • RP
    Rodney Pratt
    Dec 14, 2025
    1.0
    Ordered at 5:51 p.m. got it at 7:45 p.m. food was cold. Had to drive back to the location and reorder and wait. Was not offered a refund or any discount or coupons. Associate did explain they were short a delivery person.
  • HM
    Heather Mars
    Dec 12, 2025
    2.0
    I placed to pick up order through the app. And waited to leave till the Pizza tracker said in the oven. Text me about 10 minutes to get there, once I got there and came inside the pizza had not even been prepped made nor put into the oven and the three workers were chit-chatting and when I asked them how long for my order they explained that it wasn't even made yet or in the oven and did I was three orders down before they start to prep it. Find you the Pizza tracker did not say any of this future tracker said my pizza was coming out of the oven. I ended up waiting at the store for 38 minutes. That's not including the 15 minutes before I left the house. I was not the only customer standing and waiting for over a half an hour that had placed their order through the app for arriving.
  • GL
    G L
    Dec 8, 2025
    1.0
    ONE HOUR for pizza 10 minutes away… now the time isn’t the biggest issue- i knew ordering delivery was a privilege. It’s the 40 minutes my pizza sits in the car before getting to me! If you want your pizza hot- don’t order from here. It sucks, and it’s a Monday…
  • DD
    Deborah Unger (Debbi)
    Nov 25, 2025
    1.0
    Over 3 hours to get delivered. Pizza was burnt and cold. Bites were hard and cold. Soda was forgotten but delivery guy gave us another kind. No one answers the phone I called multiple times and got no one. I will never order from there again. They need to fire everyone and get new crew .

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in New Castle offer?

They offer New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the operating hours for Domino's Pizza delivery service in New Castle?

Delivery is available daily from 10:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.