Domino's Pizza

3.2
409 reviews
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Business Details

1202 Delaware St, New Castle, DE
19720, United States
(302) 323-1515
http://www.dominos.com
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in New Castle? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1202 Delaware St .

Location

Domino's Pizza
1202 Delaware St, New Castle, DE
19720, United States

Hours

Reviews

3.2
409 reviews
5 stars
173
4 stars
49
3 stars
24
2 stars
20
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery, with some orders taking over two hours and poor communication from staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect sizes, leading to customer dissatisfaction.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, particularly when addressing issues with their orders.

Food Quality

While some customers praised the pizza quality, others reported receiving cold or improperly made food, including complaints about cleanliness.

Management Response

There were mixed reviews regarding management, with some noting improvements and good customer service, while others criticized the lack of accountability and poor handling of complaints.
  • HB
    Hunter Brellahan
    Nov 9, 2025
    1.0
    Waited 3 hours for a pizza we ordered delivery for, ended up having to go pick it up as we heard and received nothing in those three hours. When I arrived home it was obvious everything we ordered had been sitting out for those three hours and got reheated before being handed to us. Ive worked in the culinary industry long enough and eaten enough pizza to be able to tell my fresh pizza wasn't very fresh. We also reached out multiple times within those three hours and were ignored.
  • HS
    Harsh solanki
    Nov 2, 2025
    1.0
    Disgusting customer service for online delivery. Especially at the night time.. “Salaina” should be fired from the job…
  • AA
    Alejandro Ariza
    Oct 11, 2025
    5.0
    they Forgot my tater tots and I was too shy to ask waste of 7 dollars 🫩
  • MT
    Mark Tubbs
    Oct 8, 2025
    5.0
    It's Domino's Pizza folks, fast service and pleasant staff, placed an Internet order for pickup $9.99 special. Clean floors and seating for the short wait. All and all one of the better Domino's I've been to.
  • LW
    Leonel Williamson
    Sep 24, 2025
    5.0
    I love how quickly food is served without losing quality.
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Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in New Castle offer?

They offer New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the operating hours for Domino's Pizza delivery service in New Castle?

Delivery is available daily from 10:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.