McDonald's

3.6
1280 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24943 John J Williams Hwy, Millsboro, DE
19966, United States

Hours

Reviews

3.6
1,280 reviews
5 stars
446
4 stars
309
3 stars
240
2 stars
107
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.

Food Freshness

Many reviews mentioned that food was often served cold or not fresh, with complaints about soggy fries and improperly cooked items.

Staff Attitude

While some customers praised the friendliness of the staff, others noted poor attitudes and unprofessional behavior from employees.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty bathrooms and overall unsanitary conditions.

Customer Experience

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant dissatisfaction and vowed not to return.
  • JH
    John Hausmann
    Nov 12, 2025
    5.0
    Need to bring counter staff back and get rid of the kiosks! People need jobs!
  • JR
    Jessica Ruby
    Nov 11, 2025
    1.0
    Take it from me. Don’t order from here. They can’t even cook the bacon. GROSS.
  • KK
    kx250a3
    Nov 10, 2025
    1.0
    I live 4 miles from this place and have avoided it for 4+ years. No other fast food at 6am options forced me in there 2 times in 3 weeks. First time ! Homeless people living in cars in parking lot. A man, woman, dog CROWDING THE ENTRANCE WHILE USING WINDOW SILL AS ASHTRAY. 2nd visit, no obvious homeless, ordered at kiosk and it charged my card for sure because of alert, BUT NO RECEIPT. Waited at counter for a human to come into sight, FINALLY THE SUPERVISOR WALKS PAST IGNORING ME AND I STOPPED HER. I tried to CALMLY explain my concern, SHE PROCEEDED TO TALK TO ME LIKE I DID SOMETHING WRONG !!! Then a young girl walked up with an order and asked if it was mine, it was, manager TURNED AND WALKED AWAY BEFORE I SAID YES !!! How does this vile place exist ???? SCARY
  • JY
    Jessica Younkins
    Nov 7, 2025
    1.0
    Never get order right something always messed up and people are rude
  • JL
    Jessica Liggio
    Oct 28, 2025
    4.0
    This Mickey D's is usually pretty good.. Workers are always polite and my food is already hot when It's supposed to be

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 24943 John J Williams Hwy, Millsboro?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 6:00 AM and closes at 10:00 PM.

During which hours is the McDonald's drive-thru service available?

The drive-thru operates daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.