McDonald's

3.7
1202 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
30255 Commerce Dr, Millsboro, DE
19966, United States

Hours

Reviews

3.7
1,202 reviews
5 stars
481
4 stars
295
3 stars
199
2 stars
77
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, including undercooked items and incorrect orders.

Service Issues

Numerous reviews highlighted rude or inattentive staff, long wait times, and mistakes with orders.

Cleanliness

Several customers noted dirty dining areas and bathrooms, with some expressing concerns about overall hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during certain times, particularly with mobile orders.

Management Concerns

There were complaints about unprofessional behavior from management and a lack of effective resolution to customer issues.
  • AB
    Aaliyah B
    1 day ago
    1.0
    They get my order wrong every .. single .. time
  • JG
    Jeannie Green
    Nov 1, 2025
    1.0
    Update to the response I received from the owner. Doordash was not the problem your store was the problem. You need to address it not tell me to address somebody else with my complaint Ordered door dash less than an hour ago...2 Big Mac Meals and a Chicken deluxe meal...received, (1 )6 piece chicken nuggets and a quarter pounder. And the unsweetened tea I ordered because I;m diabetic was a sweet tea, so thanks for trying to kill me. Door dash reimbursed us but really McDonald's.....what were you thinking
  • BR
    B R
    Oct 29, 2025
    2.0
    One of the worst McDonalds around. We go here strictly out of convenience when the kids ask to go, otherwise we make it a point to go to any other one around. The food is consistently cold. Take for example today, I placed a mobile order and picked it up before noon. The 10 piece nugget, quarter pounder and all of the fries are straight up cold. The nuggets fel like they have been sitting, likely for atleast an hour with how dense and solid they feel, nothing crispy there. Same with the fries....and how is a "made to order" quarter pounder cold when I had to wait for it to be cooked? Don't get me started on the staff either. 1 or 2 are pleasant to deal with, but more times than not we get nothing but attitude, especially from the "older" staff that is employed there. And to top it off today, with all thr cold food, didn't even get the Monopoly pieces for the large fries/drinks that we should have received. A joke of a restaurant.
  • TJ
    Tom Somers jr
    Oct 23, 2025
    1.0
    I just love ordering food for table side service that never comes 🙂
  • CR
    Cody Rower
    Oct 22, 2025
    1.0
    Just waited 25 minutes for my food just for it to be cold. Not the first time at this location Would not recommend

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Millsboro, DE?

McDonald's in Millsboro is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it closes at 9:00 PM.

When is the McDonald's drive-thru open?

The drive-thru is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and until midnight on Friday and Saturday.