McDonald's

3.6
2210 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
653 North Dupont Highway, Milford, DE
19963, United States

Hours

Reviews

3.6
2,210 reviews
5 stars
829
4 stars
503
3 stars
368
2 stars
176
1 star
334

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported receiving incorrect orders, with some experiencing this issue repeatedly.

Service Quality

Service experiences varied widely, with some customers praising friendly staff while others reported rude behavior and poor management.

Food Quality

There were numerous complaints about cold food and food preparation issues, including raw items and incorrect orders.

Cleanliness

While some reviews noted clean dining areas and bathrooms, others highlighted dirty conditions and lack of supplies.

Overall Experience

Customer experiences were inconsistent, with some enjoying their meals and others vowing not to return due to repeated issues.
  • OW
    Olivia White
    1 day ago
    1.0
    We had to wait 30 mins for our food
  • LC
    Lisa Calvert
    Dec 23, 2025
    1.0
    Drive-thru so no idea on atmosphere. My order was COMPLETELY wrong which I didn't realize until I arrived home (30+ min. away). So... I assume someone else got the wrong order as well. I did call them later and was happy that #1 someone actually answered the call and #2 assured me they would make it correctly on my next visit. This is the 3rd incorrect order I've received from 3 different franchises so I will start checking my order before moving from the pickup window. Sorry to whomever is behind me in line!
  • LR
    Luke Rowan
    Dec 10, 2025
    5.0
    Thank you for switching to paper straws, makes me feel a little less guilty going to McDonald's
  • SH
    Stuart Hankins
    Dec 9, 2025
    5.0
    I don’t usually go to McDonald’s but today I stopped by for breakfast. Everybody was nice and friendly, the food was hot, and the service was quick and accurate.
  • TB
    tracella bacote
    Nov 30, 2025
    3.0
    I ordered a 20 piece. Told them what sauces I wanted. Bbq, sweet and sour. They had me pull up to wait on my order. Once I got my food I had one bbq one honey mustard and a ranch. Im trying to understand was it a joke or these people just don't care.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 653 North Dupont Highway, Milford, DE?

McDonald's is open daily from 7:00 AM to 9:00 PM.

When is the McDonald's drive-through service available?

The drive-through is open from 5:00 AM to midnight on Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.