Wendy's

3.6
1262 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
735 Middletown Warwick Rd, Middletown, DE
19709, United States

Hours

Reviews

3.6
1,262 reviews
5 stars
472
4 stars
313
3 stars
218
2 stars
75
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly staff and managers, while others report rude and unhelpful service.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns raised about the cleanliness of the restaurant and restrooms, with reports of dirty conditions.

Speed of Service

Many customers noted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others reported cold or improperly cooked items.
  • BM
    Bill McClain
    2 days ago
    4.0
    Food was very good. The person who took my order was rude.
  • JH
    Jon Harris
    Jan 3, 2026
    3.0
    I ordered a baconator and an unsweetened tea. I received a sweet tea and took it back in and the loudly stayed "it was an unsweetened tea". No it was not. After leaving I realized I was also charged for an extra tea.
  • JC
    Justin Cooler
    Dec 31, 2025
    5.0
    Yummers, underrated food
  • TT
    Tiffany Turvey
    Dec 26, 2025
    1.0
    My total was $20.80. I gave them a $15 giftcard and $20 in cash. They used my cash first instead of the giftcard so i received no cash back when I had plans to use that money immediately after at another store. When the manager came to the window, i asked for a refund and that I didnt even want the order anymore and she said they were not allowed to do that. She then argued with me when i told her i was a manager myself and that the cashier rung up my transaction incorrectly. i proceeded to ask for corporates number and she told me very rudely to google it myself. I unfortunately did not catch their name but it was a heavy set caucasian lady with a males haircut. 10/10 do not recommend this location absolutely disgusting customer service.
  • KL
    Kirstie Lane
    Nov 23, 2025
    5.0
    The manager at this site today was amazing. They forgot something in my order. I didn’t notice until I got home and I drove back, they went above and beyond to make it right. When I came back they gave me my food and I wanted to buy a frosty but she gave it to me free. I was having a rough day before all this and it’s people like her who make things a little better! She definitely cares about her job. I don’t post reviews to often but her actions deserved a good review!

Frequently Asked Questions About Wendy's

Is Middletown Warwick Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's Middletown Warwick Rd?

The drive-thru at Wendy's Middletown Warwick Rd is open daily from 6:30 AM until 1:00 AM.