Papa Johns Pizza

3.1
192 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Middletown, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Middletown pizza for any occasion. Call us for pizza delivery in Middletown or stop by 386 East Main Street for carryout to order the best pizza in Middletown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
386 East Main Street, Middletown, DE
19709, United States

Hours

Reviews

3.1
192 reviews
5 stars
68
4 stars
30
3 stars
17
2 stars
11
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Food Quality

Inconsistent food quality was reported, with complaints about undercooked pizzas, wrong orders, and insufficient toppings.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including staff hygiene and cleanliness of the establishment.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders arriving cold or incorrect.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed the taste of the pizza.
  • RC
    Reneé C.
    Nov 11, 2025
    3.0
    This location is really hit and miss when it comes to accuracy. For example, this particular papadilla in the photo was supposed to be no bell peppers, and where’s the meat?? For whatever reason they are ALWAYS out of all dessert; out of the several times I’ve ordered dessert they only had it twice and one of the 2 times they only had the new salted Carmel brownie, which I took as a replacement and it was not bad. Food usually tastes good though and service is fast, I’ve never had to wait for my pizza after arriving.
  • HH
    Haroon
    Nov 6, 2025
    1.0
    I called this place and place an order or 2 large pizza 50% off the lady who took my order was nice and friendly. I asked her the total she said 20.99 I went to pick up the pizza and the price went up to 23.99 I asked the guy that I talked to the lady over the phone and confirmed the price why it's now 23.99 can you call her out and confirm with her. I guess that hurt his EGO and he refused to call her and insist me buying at 23.99. very rude attitude so I walk out. Never again
  • SG
    Scott Goldstein
    Jul 26, 2025
    1.0
    Horrible pizza and expensive
  • SH
    Susan Hanna
    Jun 26, 2025
    4.0
    Pizza tastes good but not consistent with the amount of cheese or sauce used.
  • BB
    baker5900
    Jun 25, 2025
    5.0
    Ordered last night for an impromptu family gathering. Within 60 seconds of my order going through using the app, I was called directly from the store and a friendly female staff member informed me that they were out of one of my selected toppings. An alternate topping was selected, the young lady apologized again for the inconvenience and my daughter headed to the store to pick up our pizzas. Order of 6 pizzas with 10 various topping arrangements were made quickly and correctly. Our usual PJ's location has closed so we will definitely be using this one again!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery and takeout at Papa Johns Pizza in Middletown, DE?

Papa Johns Pizza offers delivery and takeout services from 11:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza in Middletown offer contactless delivery?

Yes, Papa Johns Pizza provides no-contact delivery services to ensure a safe customer experience.