Panera Bread

Reviews

• SS

  Sridhar Somishetty

  5 days ago
  1.0
  I had a very disappointing experience. I specifically explained for nearly two minutes that I did not want bacon added to my sandwich, and the staff member assured me that she noted it correctly. However, after going home when I opened my order, the sandwich contained only bacon and nothing else as requested. This was extremely frustrating and unacceptable. I hope the management takes better care in handling customer orders moving forward.
• GG

  Gadriel Guevara

  Feb 24, 2026
  3.0
  Food is good, but I got a 3 inch sandwich and that's just disrespectful for $6
• VV

  Victory

  Feb 17, 2026
  5.0
  My order is always quickly made and DoorDash delivers it perfectly. I get the turkey / cheese sandwich and broccoli soup (I don’t eat broccoli this is the only soup I would eat ) it’s just amazing . The Mac n cheese is good just particular taste it’s white cheddar so it’s rich .
• TD

  Tiffany Davis

  Jan 4, 2026
  3.0
  Dear Panera Management Team, I recently called to inquire about adding red onions and Parmesan cheese to the side of my DoorDash order. During my call, I spoke with an employee named Liz, who informed me that she would try to accommodate the request but stated that she was not going to notify the entire kitchen because they were in the middle of a lunch rush. While I understand that busy periods can be challenging, I believe all customers should receive the same level of service and courtesy, whether they are dining in or placing an order through delivery. I would appreciate it if management could address this matter with Liz to ensure that customer requests and concerns are handled professionally and respectfully, even during peak times. Thank you for your attention to this matter.
• RR

  Ryan

  Dec 28, 2025
  1.0
  It's winter. Turn off the AC. Could enough that soup sitting in the pass turned tepid by the time I picked it up. For clarity, order was placed on the kiosk, last name of 5 on the screen, name or number was never called, and less than 4 minutes passed from placing the order to pickup. How can it possibly cool off that quickly? Avoid sitting inside during colder months or you might freeze. There's nothing "warm or welcoming" about this environment. From freezing air inside during the winter to the lack of greetings from staff to some staff calling out some names but not others when orders are done. Lack of consistency. And not very friendly. Make sure you stand in front of the pass to avoid your food going cold because this employee chose not to call your name for your order but did call the name of the guest who order after you. Crazy

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