Outback Steakhouse

Reviews

• JL

  Jhaydin Ledford

  4 days ago
  1.0
  Terrible experience! Was sat without utensils, appetizer came out before drinks, bloomin onion was burnt. Didn’t receive bread until asking for it a second time. Took an extremely long time to receive our dinner and one of our meals wasn’t even put in with the kitchen so they had to wait an even longer amount of time. Cookie skillet came out burnt. The bathroom was out of toilet paper and soap. The experience took about 3 hours.
• TJ

  The J

  Feb 23, 2026
  2.0
  My family was satisfied with their meals, so this review is strictly about my own experience — which was honestly bizarre and upsetting. Our waitress seemed polite on the surface, but everything she did felt like she was following some “fine print” rulebook and rushing to get out the door. The moment that set the tone was her coming over not even two minutes after we took our first bites, asking if we needed a to‑go box. That’s not “checking in.” That’s basically telling the customer to hurry up and get out, just wrapped in fake politeness. Completely unacceptable. She also came to the table every five minutes like she was hitting a quota, not because she actually cared. Yet when we actually needed something — like a drink refill — she was nowhere to be found and we waited way too long. If you’re going to hover, at least be useful. The menu issues were another red flag. A reputable steakhouse shouldn’t have “off days” or need to fix basic menu problems multiple times. My daughter’s baked potato came with sour cream even though she clearly ordered it without. At least they corrected that. My sirloin was the worst part. I ordered medium, which should have a warm pink center. What I got was blue rare — basically raw. The outside was seared like a tataki, but the steak was almost an inch thick. I can eat rare steak, but that’s not what I ordered, and sirloin is not a cut you serve like that. I didn’t even bother sending it back because I was already irritated and didn’t want to wait longer for their mistake. Then the dessert came, and my cheesecake had a tiny dot of strawberry sauce while my family member’s was fully drizzled. At that point I genuinely wondered if I was being singled out. The final cherry on top was the waitress staring at me after I left an 11.5% tip — which was more than fair for the service I received. I tip based on experience, not guilt trips. I’m not giving 1 star because I know people have rough days, but this experience was unacceptable and absolutely not what I expect from a place with this reputation.
• FH

  Francine Hutt

  Feb 23, 2026
  1.0
  I ordered a blooming onion on Saturday, 2-21-26. I got home and was disappointed I don't recall them being the red onion with the outer layer not being cut off. Can you imagine the skin of the onion in your mouth not being able to chew or digest.
• DD

  Danielle Thomas (Danni)

  Feb 16, 2026
  1.0
  Hello, I always contact restaurants prior to posting a review. Almost all of my reviews are positive. Any establishment can have an off day. So...I ordered the new pasta dish. It was cold and I needed it in my life. It's supposed to come with cheese, shrimp, steak and sauce goodness. Refer to the picture fir what I received. I asked that the steak was medium rare. Door dash gave yiu the option to get extras at cost. I was good with the description as is si no customizations. I received dry past with steak nuggets. No cheese, no shrimp. I contacted them via FB messenger and got an immediate response that they would look into it and someone would contact me in 48 hours. Next day I was contacted requesting my contact information, which I immediately provided. Reached out again in 3 days, then a week. Nothing from them. I didn't need a refund. I wanted them to make it right. So, I'm not angry, just disappointed. If management sees this from Outback, I hope they make it right.
• SM

  Sandra Mink

  Feb 16, 2026
  5.0
  Probably one of the best experiences i have encountered at any OutBack steak house. Our server Elyse was wonderful. She was very knowledgeable about the menu and the service was great. Very friendly and kept our drinks filled and food came out in great time. The food was delicious and everyone had a great time and meal. When we return we hope to have the same server, Elyse , because she was fantastic. Made the experience so much more enjoyable.

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