McDonald's

3.2
1606 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
580 Middletown-Warwick Road, Middletown, DE
19709, United States

Hours

Reviews

3.2
1,591 reviews
5 stars
463
4 stars
314
3 stars
263
2 stars
168
1 star
383

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to maintaining the dining area.

Renovation Feedback

The recent remodel received mixed reviews, with many feeling it lost the welcoming atmosphere and community feel.

Food Quality

Food quality was inconsistent, with some praising freshness and taste, while others complained about undercooked items and missing components.

Ordering Experience

The digital ordering system was seen as confusing by some, with complaints about the lack of personal interaction and issues with mobile orders.
  • JG
    Jake Gordon
    2 days ago
    1.0
    No matter what you order in a drive through, they make you park.
  • MG
    Mark Guthrie
    Nov 15, 2025
    2.0
    20 piece McNugget large fry large Coke and you get parked... When you double the price of most things on the menu and the customer service goes through the floor I'll just go to Wendy's and Chick-fil-A from now on... getting parked when you're the only vehicle in line Smh
  • CC
    Christopher Castro
    Nov 4, 2025
    5.0
    Good service and good quality food. I swear the middletown Mcds burgers had more meat and tasted better than other McDonald's
  • KV
    Kelly virdin
    Oct 23, 2025
    5.0
    Play in a large order for my company everything was in the bags that I paid for they even helped carry the bags to the car and place them in the car neatly food was ready on time that I told him that I would be there to pick it up it was ready
  • AO
    Alexis O'Neill
    Oct 13, 2025
    4.0
    A generally nice spot to grab a breakfast sandwich or a quick beverage. Remodel looks nice. Will be back.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 580 Middletown-Warwick Road?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through their online platform.