Chipotle Middletown DE is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported issues with food quality, including undercooked rice, stale chips, and contamination concerns such as finding plastic or wood in their meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash, unclean tables, and a messy kitchen area.
Inconsistent Portions
Many customers noted inconsistency in portion sizes, with some receiving skimpy servings for the price paid.
Management Concerns
Several reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
OO
oness
Nov 15, 2025
1.0
What a joke from Chipotle Middletown location. I ordered the same thing I always order and the portion is like half. That's even after paying for double meat and double beans. Chipotle is going downhill. Its stock price is a great indication.
HS
Honesty Seaton
Oct 12, 2025
1.0
This is might be the worst chipotle. Everytime I come here it’s always something different . They be rationing don’t come here !
JR
Jacob Raser
Sep 30, 2025
4.0
Updated based on recent experience
BR
Brianna Roberts
Sep 28, 2025
1.0
I drove for over an hour to get this damn food. Only to get home and bite down on what I thought might be cartridge in the protein I had. NOPE. Small shards of wood scattered through my food. Idk how the hell this even happens but the fact they won’t refund me because they only give vouchers is stupid. I’m not coming back to place that has contaminates in their food, sorry. But also customer service has kindly let me know even if I went to the store they can’t refund me bc I have to go back and fourth with cooperate to see if they deem a refund plausible. This company is terrible and they clearly don’t care about their patrons. WILL NEVER BE BACK.
DD
deni
Sep 26, 2025
1.0
They literally ROBBED me. $41.60 for two half empty bowls and two drinks. For that price I could've bought the ingredients and made the food myself. I was so disappointed with the service and the environment too everyone was yelling at everyone in Spanish I didnt know what was going on and my bowl was left empty until I said I wanted guacamole and the man put two FAT scoops in my bowl to fill it. I hated the experience. Never getting Chipotle again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Middletown, DE?
Chipotle Mexican Grill in Middletown, DE is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Middletown, DE?
It is located at 657 Middletown Warwick Rd, Middletown, DE 19709, USA.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Does Chipotle Mexican Grill Middletown offer online ordering and delivery?
Yes, they provide online orders via their website and app, with options for in-store pickup and delivery.
What payment methods are accepted at Chipotle Mexican Grill Middletown?
Chipotle accepts credit cards and offers gift cards as a payment option.
How can customers contact Chipotle Mexican Grill in Middletown, DE?
Customers can reach them by phone at +1 302-376-9584 or email at DE.2483.Middletown@chipotle.com.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, the Middletown location welcomes LGBTQ customers and is inclusive.
Are there any other dining options near Chipotle Mexican Grill Middletown?
Nearby dining options include Panda Express for Chinese cuisine and Grotto Pizza for pizza, both within close proximity.
What nearby stores could I visit when I come to Chipotle Middletown?
You can visit retail stores like Famous Footwear for shoes, Marshalls for clothing, and Michaels Stores for arts and crafts items nearby.
Are there any convenient services close to Chipotle Mexican Grill in Middletown?
Yes, services nearby include Wells Fargo ATM, UPS Access Point locations for package pickup, and Walmart Pharmacy for prescriptions.