Numerous customers reported long wait times for service, lack of attention from staff, and overall poor customer service experiences.
Food Quality
Many reviews highlighted inconsistent food quality, including overcooked wings, incorrect orders, and unsatisfactory meal preparation.
Staff Performance
While some servers received praise for their attentiveness and friendliness, others were criticized for being inattentive or unhelpful.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues, including order mistakes and service delays.
Cleanliness and Environment
The restaurant was generally noted as clean, but some customers mentioned unpleasant odors and uncomfortable conditions.
TT
Tee
Nov 7, 2025
2.0
I went there. It was around 11:00 AM. The environment was pretty good. The waitress I had she wasn’t friendly. Our bill came to $63. I was trying to hand her a five dollar bill but she insisted on taking the $10 bill as well as the five dollar bill Then when she came back to our table with the three dollars she said here’s the change if you want it I will never go back to that establishment. I thought it was up to the Customer on how much we tip not them assume without even asking that was rude and not professional. I will not be going back to that establishment.
CS
Connor S
Oct 25, 2025
1.0
Sat there for 10 minutes. No waiter showed up. Many passed and saw us sitting there
PY
PhillipsVision YT
Oct 18, 2025
5.0
First time at this Buffalo Wild Wings location. It’s located in Middletown and looked to be fairly new. Food was good and server was nice. We ordered the boneless wings, burgers, house salad and nachos. The prices are very good for what you get for your money, and if you download the app you can earn points towards free things. The burgers are smash burgers and you get two patties per burger. The restaurant was clean and organized, however they did seem short staffed. Always love coming to Buffalo Wild Wings…they never disappoint.
TS
Tori Schober
Oct 17, 2025
1.0
This evening, I called the location to see if there was a wait for our group of 7. I was told there was no wait and to come on over. I confirmed what time the kitchen was closing. I then drove 15 minutes and when we showed up, at 9:30, they told us they aren’t seating anymore. There were empty tables all over. When I told them I had just called and the host went and checked with the manager, and then came back and said sorry. Nope.
It was a waste of our time and clearly with the many unbiased tables, you can tell this location was not being managed well. Upon leaving we saw another group turned away as well.
RS
Richard Schober
Oct 17, 2025
1.0
Drove 20 mins after calling to be told they will not serve food after 9:45pm even though on the phone they assured us food was available till midnight
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Middletown offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings choices.
Where is Buffalo Wild Wings located in Middletown, DE?
Buffalo Wild Wings is located at 540 West Main Street, Middletown, DE 19709, USA.
What are the opening hours of Buffalo Wild Wings in Middletown?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Is Buffalo Wild Wings in Middletown currently open?
Buffalo Wild Wings is currently open and operational.
How can I contact Buffalo Wild Wings Middletown by phone?
You can call Buffalo Wild Wings at +1 302-285-0000 for inquiries or reservations.
Does Buffalo Wild Wings Middletown have an official website?
Yes, Buffalo Wild Wings Middletown's official website is https://www.buffalowildwings.com/locations/us/de/middletown/540-west-main-street/sports-bar-507/
What types of services does Buffalo Wild Wings Middletown provide?
Buffalo Wild Wings Middletown functions as a chicken wings restaurant, sports bar, and takeout restaurant.
Are there any ATMs near Buffalo Wild Wings Middletown?
Yes, the WSFS ATM and Bank of America ATM are nearby, convenient for withdrawing cash before or after your visit.
What other dining options are near Buffalo Wild Wings in Middletown?
Nearby dining options include Wayback Burgers for burgers, Sushi Yama for Japanese cuisine, Jersey Mike's Subs for sandwiches, Waffle House for breakfast, and Ruby Tuesday for American food.
What nearby services can I access around Buffalo Wild Wings Middletown?
You can find services such as Lowe's Home Improvement and The Home Depot for hardware supplies, Cochran Liquors for drinks, 9Round Fitness gym, Kingdom Spa 2 for skincare, and Verizon mobile phone store nearby.