Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food temperature and quality, including cold fries and tasteless sandwiches.
Service Issues
Several reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.
Positive Staff Interactions
Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff.
Cleanliness
The restaurant was frequently noted for its cleanliness, although some customers felt it needed updates.
SC
Steve Carney
5 days ago
5.0
Good Arby's sandwiches. It is what it is.
LC
Lisa Chamberland
Jan 10, 2026
3.0
I just ordered 2 sandwiches and 1 medium curly fries. 1 sandwich was cold and the fries were inedible. Dry, old and cold. I paid extra tip and extra for expedited delivery...
LH
Lionel Harris
Nov 20, 2025
1.0
Ordered the fried turkey club….
Worst mistake of my life!!
Check the pic. Sloppy, wet, almost no meat, bacon & lettuce waterlogged. I should have stuck to the turkey market fresh club. But, I tried this mess.
“0” for food. Fries were cold. Waste of $13!!!!
RF
Richard Federbusch
Nov 1, 2025
3.0
For the most part, a pretty mediocre dining experience. Was pleased with the service. They were friendly, and the food came out quickly, but the rest of my experience was unmemorable. For starters, the dining area required a complete makeover. It was clean and well organized, but clearly has not been updated in years. The food was just okay. I had the double roast beef meal with curly fries. The processed beef hardly had any flavor and required a lot of Arbys sauce to provide flavor. Similarly, I expected more robust flavor from the curly fries. I just got the feeling that Arby's has not kept up with the times.
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Certified March 01, 2026Yext Knowledge Graph
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