Arby's

3.9
1038 reviews
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Business Details

17719 Costal Hwy, Lewes, DE
19958, United States
(302) 645-7476
http://www.arbys.com/locations/us/de/lewes/17719-costal-hwy/store-5018
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
17719 Costal Hwy, Lewes, DE
19958, United States

Hours

Reviews

3.9
1,038 reviews
5 stars
456
4 stars
269
3 stars
167
2 stars
58
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying specific items while others reported cold or poorly prepared meals.

Service Experience

Service quality varied; some praised friendly staff and quick service, while others experienced slow service and order inaccuracies.

Cleanliness

The restaurant was generally noted for being clean, though some customers mentioned the need for updates to the dining area.

Customer Complaints

Several customers expressed frustration with order mistakes and poor customer service, particularly in the drive-thru.
  • LC
    Lisa Chamberland
    2 days ago
    3.0
    I just ordered 2 sandwiches and 1 medium curly fries. 1 sandwich was cold and the fries were inedible. Dry, old and cold. I paid extra tip and extra for expedited delivery...
  • LH
    Lionel Harris
    Nov 20, 2025
    1.0
    Ordered the fried turkey club…. Worst mistake of my life!! Check the pic. Sloppy, wet, almost no meat, bacon & lettuce waterlogged. I should have stuck to the turkey market fresh club. But, I tried this mess. “0” for food. Fries were cold. Waste of $13!!!!
  • RF
    Richard Federbusch
    Nov 1, 2025
    3.0
    For the most part, a pretty mediocre dining experience. Was pleased with the service. They were friendly, and the food came out quickly, but the rest of my experience was unmemorable. For starters, the dining area required a complete makeover. It was clean and well organized, but clearly has not been updated in years. The food was just okay. I had the double roast beef meal with curly fries. The processed beef hardly had any flavor and required a lot of Arbys sauce to provide flavor. Similarly, I expected more robust flavor from the curly fries. I just got the feeling that Arby's has not kept up with the times.
  • BM
    B M
    Aug 31, 2025
    5.0
    They got the MEATS!!! And helpful, friendly personnel!
  • SL
    Sherman Littleton
    Aug 30, 2025
    5.0
    Very good food
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