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Brand Certified

Arby's

3.9
(1039 reviews)

Business Details

17719 Costal Hwy, Lewes, DE
19958, United States
(302) 645-7476

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
17719 Costal Hwy, Lewes, DE
19958, United States

Hours

Reviews

3.9
1,039 reviews
5 stars
457
4 stars
269
3 stars
167
2 stars
58
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature and quality, including cold fries and tasteless sandwiches.

Service Issues

Several reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.

Positive Staff Interactions

Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff.

Cleanliness

The restaurant was frequently noted for its cleanliness, although some customers felt it needed updates.
  • SC
    Steve Carney
    5 days ago
    5.0
    Good Arby's sandwiches. It is what it is.
  • LC
    Lisa Chamberland
    Jan 10, 2026
    3.0
    I just ordered 2 sandwiches and 1 medium curly fries. 1 sandwich was cold and the fries were inedible. Dry, old and cold. I paid extra tip and extra for expedited delivery...
  • LH
    Lionel Harris
    Nov 20, 2025
    1.0
    Ordered the fried turkey club…. Worst mistake of my life!! Check the pic. Sloppy, wet, almost no meat, bacon & lettuce waterlogged. I should have stuck to the turkey market fresh club. But, I tried this mess. “0” for food. Fries were cold. Waste of $13!!!!
  • RF
    Richard Federbusch
    Nov 1, 2025
    3.0
    For the most part, a pretty mediocre dining experience. Was pleased with the service. They were friendly, and the food came out quickly, but the rest of my experience was unmemorable. For starters, the dining area required a complete makeover. It was clean and well organized, but clearly has not been updated in years. The food was just okay. I had the double roast beef meal with curly fries. The processed beef hardly had any flavor and required a lot of Arbys sauce to provide flavor. Similarly, I expected more robust flavor from the curly fries. I just got the feeling that Arby's has not kept up with the times.
  • DS
    Dawn Smith
    Dec 1, 2022
    3.0
    Surprised my sandwich was horrible!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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