McDonald's

3.5
1291 reviews
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Business Details

16758 S Dupont Hwy, Harrington, DE
19952, United States
(302) 398-0222
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16758 S Dupont Hwy, Harrington, DE
19952, United States

Hours

Reviews

3.5
1,291 reviews
5 stars
459
4 stars
285
3 stars
242
2 stars
102
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported issues with food quality, including cold, stale, and improperly prepared items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.

Order Accuracy

Many customers experienced problems with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Staff Improvement

Some reviews noted improvements in staff friendliness and service quality, particularly after management changes.
  • BH
    Brianna Hurd
    Jan 5, 2026
    1.0
    so i just left mcdonald’s and ordered a strawberry and banana smoothie and they only gave me the smoothie halfway full for it being 4 dollars i’d appreciate getting a full smoothie
  • LL
    Lori
    Dec 11, 2025
    1.0
    The most rudest customer service I have ever been to besides dunkin' donuts.. all I ask for was napkins and then you're going to be nasty I think you should take a class on learning how to speak to people you never know what people's going through you told me there was napkins in the bag of course there wasn't of course I came back through the drive-thru and you and your manager were nasty wow!!!
  • DS
    D S
    Nov 22, 2025
    3.0
    Small McDonald's, good customer service but need to do better on keeping the floors free of grease, it was slippery as heck in there! Otherwise not bad overall-
  • PG
    Patrick Gallagher
    Nov 15, 2025
    5.0
    The people here in Harrington mcd's are awesome. Best mcds burgers too. Not sure what they do different, but whatever it is, it's better.
  • NM
    Nan M
    Nov 15, 2025
    2.0
    Horrible food, breakfast bread was stale. This is the only McDonald's I know of that charges for a cup of water. Never coming to this McDonald's again.
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Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 16758 S Dupont Hwy, Harrington, DE?

The store is open from 7:00 AM to 9:00 PM every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 16758 S Dupont Hwy offers a drive-thru service with hours from 5:00 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.