Many customers praised the burgers and shakes for being delicious and fresh, though some noted issues with greasiness and inconsistency in taste.
Service
The staff received high marks for friendliness and efficiency, with several reviews highlighting excellent customer service experiences.
Cleanliness
The restaurant was generally reported as clean and inviting, although a few reviews mentioned cleanliness issues at times.
Pricing
While some customers found the prices fair for the quality of food, others felt that the value for money was lacking, especially with certain promotions.
Atmosphere
The atmosphere was described as friendly and welcoming, though there were occasional complaints about wait times and temperature issues.
AC
Aaron C
1 day ago
4.0
Didn't make burger as ordered. Restaurant a dark hole
HH
Hayley V.K. (Haleema)
Dec 28, 2025
5.0
The guy that made my burger made it soooo dang good! It literally melted in my mouth. It was like an actual home made burger. Nothing like other fast food slop that feels fake and looks.. 10 out of 10 will always recommend!!! They were also real nice and polite.
AA
August
Dec 21, 2025
5.0
Burger was king! Onion rings awesome. Friendly and quick.
MC
Mary C
Nov 25, 2025
5.0
The service was excellent. Very nice and efficient. Food was delicious. I was able to create my own burger. Loved the choices and the prices were fair.
IS
Isaac Senesi
Nov 19, 2025
2.0
Staff is friendly enough, and I don't like leaving negative reviews, but the wait times are ridiculous, the atmosphere/general cleanliness is quite poor and not up to the standards of other Wayback locations. Finally, and most egregiously, the cost for the amount of food you get is NOT a good deal. Even when they have a promotion/coupon going on, there are always lots of stipulations (No, you can't get onions or cheese on your burger. No, you can't substitute onion rings for fries. No, you can't upgrade and pay to upcharge your drink to a shake and still use the promo, etc.)
Once the Wawa in Greenwood is open, I don't see myself ever eating here again. A huge disappointment because the Miford Wayback is at least okay (they have more menu options, and a much nicer restaurant feel) and I was excited when I first heard this was opening near me.
Overall, deeply disappointed. The first two times having a poor experience, I gave grace. Maybe it was a fluke. The third and fourth times going - shame on me. I won't be back.