Domino's Pizza

3.0
274 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Elsmere? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 504 Kirkwood Highway .

Location

Domino's Pizza
504 Kirkwood Highway, Elsmere, DE
19805, United States

Hours

Reviews

3.0
274 reviews
5 stars
100
4 stars
32
3 stars
17
2 stars
11
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and managers, long wait times on the phone, and unresolved complaints.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong deliveries, leading to frustration and dissatisfaction.

Delivery Issues

Customers frequently experienced delays in delivery, with some waiting over two hours, and issues with drivers not following delivery instructions.

Food Quality

Several reviews mentioned subpar food quality, including cold, burnt, or improperly made pizzas, leading to disappointment.

Management Problems

Multiple customers expressed concerns about management's handling of complaints and overall store operations, indicating a need for better management practices.
  • LI
    Life As Is
    2 days ago
    1.0
    This location can’t follow a simple order. Ordered a pepperoni pizza with one side Italian sausage. Why the whole pizza except two slices have sausage? This location is so careless.
  • MC
    Michelle Chavez
    Nov 11, 2025
    1.0
    I hate that the dominos app automatically picks this store for me because they’ve messed up my orders a few times in the past. I decided this time to call the store ahead to ensure that the wings are actually covered in sauce. The gentleman who answered the phone was incredibly rude, told me they can only drizzle the sauce on top (lies, because other Dominos actually coats their wings) and then continued to tell me that he doesn’t have time to be talking on the phone. I’m reading through the other comments and it sounds like it’s the same guy who is rude to the customers. If that’s him, he’s gotta go.
  • MW
    Matthew Wineberg
    Nov 11, 2025
    3.0
    It was better in the past , I feel the overall quality and service have suffered over the years.
  • FV
    francesco vattilana
    Nov 2, 2025
    1.0
    I place in order online The order came and the whole pizza was smashed in and box cut il bent in half. I called the store They couldn't find a manager then I spoke with someone that said he was the manager and wouldn't give me his name. I found out later his name was Gerardo. He was very rude he argued with me because I explained to him how the pizza came and I just wanted to be reimbursed and he would not reimburse me. I even offered to send them pictures of the freaking pizza and box he just laughed at me but could barely speak English
  • ST
    Sheila Tuberquia
    Oct 17, 2025
    1.0
    I ordered pizza for delivery. Tracked it on the app. Got a notification that my pizza was delivered by BRIAN....but I never got a knock on the door? Called the store, was on hold for 15 minutes listening to the automated BS, only to be disrespected left and right by not only the driver but who I could assume was the manager. He wanted to Claim I was lying. Driver claimed he knocked on the door with no answer so he left it outside? But didn't call? Again, I WAS HOME SO NO HE DIDNT KNOCK ON MY DOOR. When I confronted the manager IN PERSON for the disrespect he proceeded to get angry and threaten my friend and once again claiming we lied. I did not lie over not receiving pizza, esp. when this pizza was to feed my children. He re-made us our order however that treatment was extremely uncalled for. BRIAN the driver should be fired for failing to deliver a pizza without calling/confirming. Should never treat people like this OVER PIZZA

Frequently Asked Questions About Domino's Pizza

What types of pizzas are available at Domino's Pizza in Elsmere?

You can choose from Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza Elsmere for delivery, takeout, and dine-in?

Domino's is open daily from 10:30 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays for delivery and takeout.