I recently visited Food Lion to purchase groceries and had a very disappointing experience at checkout. I had a full cart and politely asked the cashier if I could quickly grab frozen blueberries I had forgotten. She said yes, but her tone was rude. As I was walking back, I heard her mumble “about time,” which felt unnecessary and unprofessional.
After checking out, I received cash back and then made a second small purchase (gum) to get additional cash back, which I regularly do at other Food Lion locations. The cashier, Joanne, immediately responded with an attitude, questioning me and cutting me off mid-sentence as I tried to explain. She then waved me off dismissively and told me to go to customer service instead. The interaction felt very rude and disrespectful.
On a positive note, Nancy at customer service was kind, professional, and resolved my issue quickly. I truly appreciated her help, and she mentioned she would speak to Joanne about the interaction.
I understand that policies may vary by store, but there is no reason for a customer to be spoken to in such a dismissive or unprofessional manner. A little courtesy goes a long way. I hope this is addressed moving forward.
BS
Bruce Seplowitz
Feb 15, 2026
5.0
A+
JT
Julie Thomas
Feb 8, 2026
5.0
I love food because they got good items to buy for
MW
Mary Helen Wallace
Jan 24, 2026
5.0
Cashiers sooo kind, helpful and friendly, like nowhere else. Great bargains. Clean. Close to home. Enjoy shopping there.
What are the regular opening hours of Food Lion at 250 Gateway South Blvd, Dover?
Food Lion is open every day from 7:00 AM to 11:00 PM.
Does Food Lion at Gateway South offer any rewards programs?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers save on their purchases.
Is the Food Lion store at Gateway South wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and designated accessible parking spots.
Can I pay with mobile NFC like Apple Pay or Google Pay at Food Lion?
Yes, Food Lion accepts mobile NFC payment methods.
Does Food Lion at Gateway South sell organic and prepared food products?
Yes, the store sells both organic products and prepared foods.
Is there public restroom access inside Food Lion at Gateway South?
Yes, Food Lion provides public restrooms for customer use.
Where can I find a propane supplier near Food Lion in Gateway South?
Blue Rhino Propane Exchange is located nearby and can supply propane for your needs.
Are there any beauty and spa services close to Food Lion at Gateway South?
Yes, there are several nearby beauty and spa places including Lisa's Hidden Beauty, Symmetry Massage and Bodywork, and Best of DE Nail Salon.
If I'm visiting Food Lion, where can I find financial services or ATMs nearby?
Nearby financial services and ATMs include Coinme, CoinFlip Bitcoin ATM, Western Union, and Edward Jones.
What categories best describe Food Lion at Gateway South?
Food Lion is a grocery store and supermarket offering fresh produce, quality groceries, and value-priced items.
Brand Certified Facts from Food Lion
This information is certified by Food Lion and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: