Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the freshness and taste, while others received cold or poorly prepared meals.
Cleanliness
Concerns about cleanliness, particularly in the dining area and drink machines, were noted by several customers.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Drive-Thru Experience
Drive-thru service was often criticized for long wait times and poor communication.