Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude and unprofessional behavior.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others reported cold or poorly prepared food, raising concerns about freshness.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and drink machines, affecting their overall experience.
Long Wait Times
Numerous reviews mentioned long wait times in the drive-thru and for food preparation, contributing to frustration among customers.
AA
Amanda Ainsworth
Dec 20, 2025
4.0
Every time I frequent disestablishment my order is always correct and I receive it in a timely manner. The restaurant seems up the standard where cleanliness is concerned. I also appreciate the value deals they have especially when you take into consideration how expensive just about every other fast food restaurant has gotten.
KV
Kirk Van Volkenburg
Dec 11, 2025
5.0
I love this Wendy's. It's modern and did always comes fresh. Drive thru is a pain but it went smooth.
GD
G dRg
Nov 26, 2025
5.0
I just want to commend the team at this Wendy’s location. Other fast-food places often make mistakes with orders, but this one doesn’t. They’re consistently accurate, friendly, and their service is truly legendary. It’s refreshing to visit a place that gets it right every time. Thank you for the great experience! 🌟
RR
Rob
Oct 23, 2025
1.0
Behavior of the night shift is absolutely ratchet. I ordered togo and waited for 20 additional minutes for my meals. the staff was loudly talking/cussing while also ignoring customers in line. While i was waiting, me and the woman in line next to me witnessed the cashier loudly complaining to her management about a young girl who was waiting for her order. No damn joke this young girl started CRYIN. How are you doing so much as to make a customer cry?? it was downright embarrassing for the manager and the staff. we heard the girl talking to the manager and she was the most softspoken little thing I felt so bad. Ive never seen such Horrible behavior from the staff. I was picking up my order but based on this experience I will never be coming in again, cashier with pink hair needs an attitude and volume adjustment, and management needs to step up and keep those conversations in the kitchen. By the time i got it my food was cold and my bun was soggy. Not to mention half the sodas were flat. Im so dissappointed. Don't go here.
CP
Carla Parker
Oct 15, 2025
5.0
Young staff but friendly. Always like being served her or picking up DoorDash orders.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1596 S. Dupont Hwy, Dover, DE?
Wendy's at 1596 S. Dupont Hwy is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's location offers drive-thru service with hours matching the regular store hours, open daily from 6:30 AM to 2:00 AM.
Is breakfast served at Wendy's in Dover, DE?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on S. Dupont Hwy?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Can I order Wendy's delivery in Dover, DE?
Delivery may be available near you. To check availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's in Dover for questions or feedback?
You can contact Wendy's Customer Care through live chat or call 888-624-8140. For direct contact, call this location at (302) 674-5220 or visit their contact page online.
What are some nearby fast food restaurants to Wendy's at 1596 S. Dupont Hwy?
Nearby fast food options include Burger King and Cali Taco, which customers might visit before or after their meal at Wendy's.
Are there convenience stores near Wendy's where I can stop for other errands?
Yes, nearby convenience stores include Rite Aid, Valero, and Shore Stop, useful for quick stops while visiting Wendy's.
Are there any nearby services related to health or wellness around Wendy's?
Nearby health and wellness services include Ameny Spa for massage therapy, Thriveworks Counseling and Psychiatry, and Dover Family Physicians.
Can I order Wendy's online and is there a dedicated app for it?
Yes, you can order Wendy's online at order.wendys.com or through their mobile app available on the Apple App Store.