Wendy's

3.7
2103 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1596 S. Dupont Hwy, Dover, DE
19901, United States

Hours

Reviews

3.7
2,103 reviews
5 stars
794
4 stars
505
3 stars
403
2 stars
149
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly during the night shift.

Food Quality

Many reviews indicated issues with food quality, including cold meals, incorrect orders, and complaints about food safety.

Staff Attitude

Several customers noted unprofessional behavior from staff, with complaints about rudeness and lack of customer care.

Drive-Thru Experience

The drive-thru was often criticized for long wait times and incorrect orders, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food experiences, indicating inconsistency in service.
  • RR
    Rob
    Oct 23, 2025
    1.0
    Behavior of the night shift is absolutely ratchet. I ordered togo and waited for 20 additional minutes for my meals. the staff was loudly talking/cussing while also ignoring customers in line. While i was waiting, me and the woman in line next to me witnessed the cashier loudly complaining to her management about a young girl who was waiting for her order. No damn joke this young girl started CRYIN. How are you doing so much as to make a customer cry?? it was downright embarrassing for the manager and the staff. we heard the girl talking to the manager and she was the most softspoken little thing I felt so bad. Ive never seen such Horrible behavior from the staff. I was picking up my order but based on this experience I will never be coming in again, cashier with pink hair needs an attitude and volume adjustment, and management needs to step up and keep those conversations in the kitchen. By the time i got it my food was cold and my bun was soggy. Not to mention half the sodas were flat. Im so dissappointed. Don't go here.
  • CP
    Carla Parker
    Oct 15, 2025
    5.0
    Young staff but friendly. Always like being served her or picking up DoorDash orders.
  • TS
    Tammi Snowman
    Sep 27, 2025
    1.0
    Absolutely the worst. I ordered an online pick. Went to pick it up. Waiting in the drive through line for 45 minutes with only 3 cars a head of me. I paid extra for bbq to dip onto my fries. They didn't give it to me. They didn't even fill the fry containers with the fries all the way. Came home and my whole order was cold. And the lady that served up seemed completely oblivious to everything. I am not sure if it was her first day but a drive through is not for her. I used to work fast food and never was that slow with everything. Not even on my first day of work. I am not even sure if it was her first day or not but assuming it is because of how confused she was. You need to do better Wendy's plus I ordered a JBC sandwich and they gave me a chicken sandwich.
  • LL
    Lamont Lloyd-Harris
    Sep 21, 2025
    5.0
    I gotta know what this Wendy's is selling besides food??? Because the drive-thru line be long from the time y'all open to the time y'all closed. Don't let me find out y'all putting 💸 in them bag's! I'll come buy a burger evertime.
  • MJ
    Malita Jones
    Sep 19, 2025
    5.0
    Jada was the best! Awesome customer service and prompt with my food. Highly recommend

Frequently Asked Questions About Wendy's

Is Dover 1167 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.