Papa Johns Pizza

2.7
216 reviews
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Business Details

1243 North Dupont Highway, Dover, DE
19901, United States
(302) 734-2990
https://locations.papajohns.com/united-states/de/19901/dover/1243-north-dupont-highway
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About

Pizza Restaurant
At Papa Johns Pizza in Dover, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dover pizza for any occasion. Call us for pizza delivery in Dover or stop by 1243 North Dupont Highway for carryout to order the best pizza in Dover, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1243 North Dupont Highway, Dover, DE
19901, United States

Hours

Reviews

2.7
216 reviews
5 stars
60
4 stars
28
3 stars
20
2 stars
11
1 star
97

What are people saying?

AI-generated from recent customer reviews

Hygiene Issues

Multiple customers reported unsanitary conditions, including staff not washing hands and lack of gloves during food preparation.

Customer Service

Numerous reviews highlighted poor customer service, with rude staff and unhelpful management being common complaints.

Delivery Problems

Many customers experienced long wait times for delivery, with some orders arriving cold or not at all.

Food Quality

Several reviews mentioned issues with food quality, including undercooked pizzas, wrong orders, and spoiled ingredients.

Management Concerns

Customers expressed dissatisfaction with management, citing a lack of accountability and poor handling of complaints.
  • AK
    Alysa Kins
    Sep 4, 2025
    1.0
    Take out or DoorDashing. Anytime I go in with a certain woman there, she seem mad and I get uncomfortable. I was DoorDashing and she was pissed. Slamming her fingers on the keyboard and screen and snappy at another delivery person. I ended up canceling the pick up cause it wasn't started and she was raging. I don't recommend to go there when she is there. Food still good. Just not her. Edit: Why is she still working there after all the bad reviews? Bad hygiene, doesn't wash hands, no hair net, bad attitude. People not receiving their orders and if they do, it's not fully cooked or the ingredients looks spoiled. This pizza shop is a health hazard and I am surprised it's not shut down!
  • DB
    Denise blythe
    Aug 12, 2025
    1.0
    Went to pick up my order, saw the manager making pizza with no gloves, nails looked dirty and hair hanging down long with no hair net on. I left the order right there, just nasty. The manager said they’re not required to wear gloves, when I mentioned about the hair, the manager said whatever. Everything about the Manager looked dirty. I went to the store on 12 July 2025 approximately 4:30 pm.
  • NJ
    Nesha J
    Aug 9, 2025
    5.0
    Thank you for the great service :-)
  • GV
    George Vinson
    Jul 27, 2025
    5.0
    I ordered on line and it was ready in half the time quoted but I recieved the alerts and grabbed it up early, it was delicious!
  • CL
    Cheryl Landsman
    Jun 5, 2025
    3.0
    Pizza arrived cold and a little underdone. Delivery has been inconsistent, not sure if I will continue ordering.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Dover, DE?

Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to 1:00 AM.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.