Papa Johns Pizza

2.7
220 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Dover, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dover pizza for any occasion. Call us for pizza delivery in Dover or stop by 1243 North Dupont Highway for carryout to order the best pizza in Dover, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1243 North Dupont Highway, Dover, DE
19901, United States

Hours

Reviews

2.7
220 reviews
5 stars
60
4 stars
28
3 stars
20
2 stars
11
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including greasy, undercooked, and poorly presented pizzas.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Hygiene Concerns

Several customers expressed serious concerns about hygiene practices, including staff not wearing gloves and poor cleanliness.

Delivery Issues

Customers frequently experienced problems with delivery, including late arrivals, wrong orders, and lack of communication.

Management Problems

Reviews indicated dissatisfaction with management, citing unprofessional behavior and lack of accountability.
  • HK
    Helen Kendall
    1 day ago
    1.0
    They don’t have a warmer for their pizza. It just sits on a wire shelf until you come pickup. The pickup order time estimate is always faster than the app says so I can’t time to get there while it’s hot. Cold pizza, every time we order here. Ugh.
  • DN
    David Nacy
    Dec 31, 2025
    1.0
    We ordered wings and the XXL pepperoni pizza, we got a call an hour plus after the the order was placed, and we were told they didn't have the wings and when door dash delivered the pizza they set it outside on the frozen ground, they didn't even knock on the door. The Pizza was cold and arrived 40 minutes after it was ready. I don't think I can recommend this Papa John's location to anyone. Why did they wait more than an hour to inform us that they didn't have any wings. I know why it's because they wanted us to keep the pizza order because we were hungry. And the Pizza was not even cooked right.
  • AM
    angelica marie
    Dec 25, 2025
    1.0
    Gross, overly greasy food. Couldn’t even finish it.
  • JH
    Jameelah Hines
    Dec 8, 2025
    1.0
    Check pictures below. Absolutely horrible. They added pepperonis and we don’t eat pork. The presentation of this pizza is disappointing. They did send us another pizza which look much worse.
  • AK
    Alysa Kins
    Sep 4, 2025
    1.0
    Take out or DoorDashing. Anytime I go in with a certain woman there, she seem mad and I get uncomfortable. I was DoorDashing and she was pissed. Slamming her fingers on the keyboard and screen and snappy at another delivery person. I ended up canceling the pick up cause it wasn't started and she was raging. I don't recommend to go there when she is there. Food still good. Just not her. Edit: Why is she still working there after all the bad reviews? Bad hygiene, doesn't wash hands, no hair net, bad attitude. People not receiving their orders and if they do, it's not fully cooked or the ingredients looks spoiled. This pizza shop is a health hazard and I am surprised it's not shut down!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Dover, DE?

Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to 1:00 AM.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.