Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Order Accuracy
There were numerous complaints about incorrect orders and missing items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
MR
Matthew Robinson
Nov 13, 2025
1.0
Make sure you check your food. I ordered a big breakfast with hot cakes. Repeat, hotcakes. No syrup. This is 3rd time they did not put syrup in the bag. My bad for not checking every single time with this place. Because apparently, hotcakes without syrup is a normal thing to do. Ridiculous.
GG
Giselle
Oct 17, 2025
1.0
Don’t usually leave a review but I was just handed the grossest burger I’ve ever gotten from McDonald’s. It was cold the bread was stale and the meat was dry! How old could it have been?! I asked for extra pickles. One would assume they’d make a new one. Instead it seems like they grabbed the oldest one from the lot and threw it in the bag not even fully wrapped. The girl with pink hair at the register was the only redeeming quality of this site.
AG
Angel Galeano
Oct 11, 2025
5.0
Super
AD
Alexandria Dean
Oct 10, 2025
1.0
About 50 roaches watched me use the bathroom, order at your own risk.