Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported receiving cold, poorly prepared food, with issues like stale bread and incorrect orders.
Customer Service
Service was frequently criticized for being slow and rude, with several customers noting long wait times and unhelpful staff.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including roaches in the dining area and bathrooms.
Order Accuracy
Customers often received incorrect orders, with missing items or wrong food being a common complaint.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted a few positive experiences with food quality.
LL
Laurel
Feb 11, 2026
5.0
It's a drive thru..the food was correct and yummy and that's what counts.
JH
Jeannie Hastings
Feb 5, 2026
5.0
Ww had an caramel iced coffee, delicious 😋
GJ
Ginger Jennings
Jan 4, 2026
1.0
29 degrees out and they give cold burgers and fries. Then when you ask for hot food they take it back and through your cold fries in the deep fryer after they have been already fried and microwave your cold burger. This is what you pay almost $10.00 for. Sloppy burgers in sloppy wrappers. A 5 year old can do better then this.
FL
Faith Love
Jan 3, 2026
1.0
Customer service is horrible! They will let you stand at the counter forever! You have to say something for them to come to take your order. Food is overpriced, and sandwiches have gotten smaller! Food is cold. I got a quarter pounder that one side of the burger was burnt! The roaches crawling across the floor in broad daylight was enough for me! This McDonald's use to be one of the best in the area. Not the case since they renovated. Quality of food went down and customer service is horrible. Won't be going there to eat again!!!
ZP
zulma Perez
Dec 7, 2025
1.0
Went to this location on the pm hours of 8pm- 9pm. Service was horrible. Sad thing was that i was the only one in there. The drive thru line was long. The employee decided he was going to serve the drive thru line and i waited over 20 minutes just to get my order. On top of that the fries were cold, the food barely warm. They didnt have the decency to apologize for me waiting.
Poor customer sevice.
What are the opening hours for McDonald's at 915 South Dupont Highway, Dover, DE?
McDonald's at this location is open daily from 5:00 AM to 10:00 PM.
What are the drive-thru hours for this McDonald's?
The drive-thru is available daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's offer delivery and curbside pickup services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online from this location?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to order and access offers.
Can you tell me about the nearby dining options around McDonald's at 915 South Dupont Highway?
Nearby dining includes China Restaurant (Chinese cuisine), Romano's Family Mexican & Italian Cuisine, Romano's Family (Pizza), and Capitol Diner.
Are there nearby entertainment venues close to this McDonald's?
Yes, nearby entertainment includes Patchwork Playhouse and Kent County Theatre Guild, both offering theatre and concert experiences.
What other services or shops are near McDonald's that I might find useful?
Nearby services include UPS Alliance Shipping Partner for courier services, Fancy Nails salon, and Bitcoin Depot for financial services.
Does McDonald's at 915 South Dupont Highway offer WiFi and mobile ordering?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, gift cards, and a drive-thru service.
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