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McDonald's

3.4
(1435 reviews)
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Business Details

1704 East Lebanon Rd, Dover, DE
19901, United States
(302) 735-4537
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1704 East Lebanon Rd, Dover, DE
19901, United States

Hours

Reviews

3.4
1,435 reviews
5 stars
493
4 stars
278
3 stars
291
2 stars
120
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and wrong food being served.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from staff, particularly in handling customer complaints.

Cleanliness

Some customers noted that the restaurant was clean, but others reported unsanitary conditions and poorly maintained facilities.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about undercooked items and incorrect orders.
  • AA
    Apoth3cary
    6 days ago
    5.0
    Crushed a huge order for 15 people on a last minute order! Huge thanks to these workers for providing!
  • BB
    bxfb bxcbxc
    Feb 19, 2026
    4.0
    HONEY AND HONEY MUSTARD ARE TWO DIFFERENT CONDIMENTS. HONEY MUSTARD IS NOT HONEY. HONEY IS HONEY. HONEY MUSTARD IS HONEY MUSTARD. Thank you.
  • CD
    Corey Davis
    Feb 13, 2026
    4.0
    Quick and easy drive thru experience. Hate the prices but had no issues with the staff and everything I ordered was in the bag and not cold.
  • LN
    L N
    Feb 10, 2026
    1.0
    I went here yesterday to order in and quickly discovered there was no heat. Mind you is 6° outside. When I mentioned it to the manager, she said the heat went out over the weekend and what about her business like it wasn’t a big deal. SMH Put a sign in front Or close the dining area for goodness sake
  • WC
    White Chocolate
    Jan 6, 2026
    2.0
    Often get orders wrong needs new managers to get this location running correctly asap.
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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