Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,420 reviews
5 stars
488
4 stars
276
3 stars
288
2 stars
118
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for food, often exceeding 30 minutes, with many experiencing delays in receiving their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness and lack of professionalism, while others noted friendly service.
Cleanliness
The restaurant was frequently described as clean, with some customers appreciating the cleanliness of the dining area and restrooms.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, including undercooked or improperly assembled meals.
- MHMichael HowardNov 12, 20251.0Waited 10 minutes for my chicken snack wrap which was literally one bite of chicken. Had to listen to the manager talk about an employee who called out to all the employees working. Never again
- SSSandra StreiffNov 5, 20251.0Ordered hamburgers with no cheese, all 3 hamburgers came with cheese.
- EEElizabethNov 2, 20253.0Missing part of order. Had to go back
- SJStacy JohnsonOct 28, 20251.0I don't see how places like this stay in business. The last three times I've either visited the restaurant or Grubhub they have screwed up my order. Stay away from this location, there's not one person in there that gives a damn about quality.
- CDCheri DoddsOct 18, 20251.0Missing burritos! I called the person and they're being really mean!!!! They need to pay me back! I won't be going back to that place!
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on East Lebanon Rd in Dover?
McDonald's on East Lebanon Rd in Dover is open daily from 5:00 AM to 10:00 PM for regular dining.
What are the drive-thru operating hours at this McDonald's location?
The drive-thru is open daily from 4:00 AM to midnight at the East Lebanon Rd McDonald's in Dover.
Does this McDonald's offer delivery services and what are the hours?
Yes, McDonald's offers delivery services daily from 5:00 AM to 11:29 PM at this location.
Can I order McDonald's food online or through an app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald’s App available on both iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this Dover location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby fast food restaurants to this McDonald's?
Nearby fast food options include another McDonald's, Popeyes Louisiana Kitchen, and Arby's, which could offer variety if you want to try different meals in the area.
Are there any nearby dessert or ice cream shops where I can go after visiting McDonald's?
You can visit Baskin-Robbins nearby for ice cream and frozen desserts after your meal at McDonald's.
What entertainment or leisure places are close to McDonald's on East Lebanon Rd?
St Jones River Greenway Trail nearby is a great park for walks or outdoor activities before or after dining at McDonald's.
If I visit McDonald's and need accommodation, what hotels are nearby?
Best Western Galaxy Inn and Microtel Inn & Suites by Wyndham are nearby hotels where you can stay conveniently close to McDonald's.