McDonald's

3.4
1428 reviews
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Business Details

1704 East Lebanon Rd, Dover, DE
19901, United States
(302) 735-4537
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1704 East Lebanon Rd, Dover, DE
19901, United States

Hours

Reviews

3.4
1,428 reviews
5 stars
489
4 stars
276
3 stars
291
2 stars
120
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative customer experience.

Cleanliness

Some customers noted that the restaurant was clean, but others reported unsanitary conditions and poorly maintained areas.

Food Quality

While some customers enjoyed the food, many complained about cold, undercooked, or improperly prepared items.
  • WC
    White Chocolate
    6 days ago
    2.0
    Often get orders wrong needs new managers to get this location running correctly asap.
  • KM
    Karen Mosher
    Jan 2, 2026
    3.0
    Drive thru took forever
  • AS
    Annie's Spot
    Dec 18, 2025
    3.0
    I do not eat at McDonalds. This trip was not for me. My overall review personally is not good for my own personal health concerns
  • NR
    Noah Russell
    Dec 3, 2025
    1.0
    Went there to get a shake. Shake machine down. Okay that's fine, I will just get a frappe then. Frappe machine down, can I get a hot chocolate then? Yes please pull around. Sat in line for 10-15 minutes. Gets to window and told, "We are out of hot chocolate. Do you want anything else?" So I went to Arby's next door and got a wonderful shake.
  • VV
    VA
    Nov 30, 2025
    2.0
    This location went significantly downhill and I can only assume it’s poor management. My review is drive-thru only. Long lines and wait time. One time they parked about 4 cars including myself and FORGOT US! We waited 10+ minutes assuming that they must be dropping fresh fries n nuggets but NOPE. This most recent time I went, the girl at window gave me wrong bag. I gave it back and as I’m telling her what my order is, she cuts me off n slams the window shut. Just to bring me another wrong order! At this point it’s infuriating bc had she attempt to listen it wouldn’t have happened. Whole drive thru is a mess just avoid it.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on East Lebanon Rd in Dover?

McDonald's on East Lebanon Rd in Dover is open daily from 5:00 AM to 10:00 PM for regular dining.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open daily from 4:00 AM to midnight at the East Lebanon Rd McDonald's in Dover.